FFM OPERATIONS MANAGER - CEBU BASED
Overview:
We are seeking a dynamic and results-oriented Field Force Manager to oversee the operational effectiveness of our agency and its field employees within the consumer electronics industry. The ideal candidate will possess in-depth industry knowledge, extensive experience managing field teams, and a strong focus on ensuring compliance, driving performance, and facilitating effective communication between the agency and internal management.
Key Responsibilities:
- Manage the day-to-day operations of agency and its field employees, ensuring adherence to company standards, regulations, and KPIs.
- Develop and nurture strong relationships with key accounts, retail partners, and agency stakeholders within the consumer electronics space.
- Design and implement field execution strategies aligned with sales targets and market growth objectives.
- Monitor and analyze sales data, market trends, and customer feedback to identify opportunities for improvement.
- Prepare comprehensive reports on Promoter performance, market insights, and operational metrics for senior leadership.
- Ensure all activities comply with company policies, branding standards, and contractual commitments.
Qualifications:
- Proven experience managing field-based teams, preferably within the mobile or consumer electronics sectors.
- Strong understanding of retail operations, merchandising, and product placement strategies.
- Excellent communication, leadership, and relationship management skills.
- Ability to analyze data, derive insights, and develop operational improvements.
- Willingness and ability to travel frequently across various locations.