Facilities Management
- Oversee, supervise, and manage the following services:
- Help Desk and Customer request management.
- Cleaning, pest control, and implementation of the Housekeeping Rules.
- Facilities data collection and reporting.
- Provision of various management information such as space utilization; cleaning standard survey; user satisfaction survey.
- Vendor management, Incident Reporting, Seat Management/Seat Allocation.
- Move management and minor project works support.
Engineering Management
- A preventive maintenance program of Client owned equipment.
- Reactive maintenance tasks of Client owned equipment.
- Ensure that statutory compliance is adhered to and that relevant certificates and periodic inspections are conducted.
- Monitor the quality assurance of all maintenance tasks.
- Attend to emergency trouble shooting and repairs, including preparation of Incident Reports.
- Input change requests for maintenance for approval.
- Assist in the energy utilization study, Utility management
- Produce monthly reports regarding energy consumption, downtime, consumables usage etc.
Procurement and Vendor Management
- Ensure vendors are well-managed, delivering services on time and within budget
- Ensure that vendor procurement processes (Sourcing, Negotiation, Vendor empanelment) comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practices. Conduct yearly suppliers Performance Evaluation (SPE).
Contract Management
- Plan and manage all contracts to ensure that they are professionally delivered at the right costs
- Ensure expiry of contracts is well-monitored and re-procurement is initiated if needed
- Ensure contracts are continuously assessed to deliver best value to the client
People Management
- Management of sourcing, hiring, training and backfill process for all staff. Periodic Training & Development. Build and maintain high staff morale, work ethics.
Finance Management
- Budgeting, forecasting, and Reporting
