Responsible for handling all telephone communication, provides quick and well organize, polite telephone services to internal and external guest. He / She has to follow the telephone etiquette as per standards set by management.
Responsible in handling all incoming and out-going call and relay messages / instructions and / or request to the FM Duty Engineers / Supervisors / Technicians and / or Dept. Head as needed.
Receiving Service Request (SR) and creating Work Order (WO) are parts of the job scopes and responsible to follow-up pending works and monitor completed jobs by confirming it with the work requestor or implementor.
Manage all Repair and Preventive Maintenance Schedule as defined. Ensure all PM activities are properly recorded with necessary documents. Arranging contractor visit / inspection (gate pass, permit to work).
Responsible in operation of FCS, Opera and other related Work Order System or CMMS (Computerized Maintenance Management System). These systems are tools for data encoding, tracking, planning and reporting such as Work Order/ R&M (Repair and Maintenance) and FM Work Schedule.
Tracking, planning and scheduling duty and leaves through Human Resources Information System (HRIS).
Scope also includes the compiling of (PM) Preventive Maintenance Checklist. Preparing reports and maintaining appropriate filing systems and other work as instructed by FM Admin and Warehousing Manager.
Qualifications:
4-year course College Graduate in any related course
