Discover your 100% YOU with MicroSourcing!
Position: Facilities and Administrative Specialist
Location: BGC, Taguig, Philippines
Work setup & shift: Onsite | Day shift
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
As a Facilities and Administrative Specialist, you will:
- Manage inventory and supplies: Oversee monthly supplies purchase requests (cleaning, pantry, office) using standard trackers, analyzing consumption trends to prevent wastage, theft, and expiration via FIFO.
- Ensure regulatory compliance: Handle timely monthly and annual submissions for PEZA, LGU, Bureau of Fire Protection (FSIC), and other government requirements (RFP/RCA).
- Maintain service delivery SLAs: Resolve facilities ticket requests through the Microstatus Ticketing System, achieving a 95% SLA turnaround time for site concerns.
- Process vendor payments: Ensure accurate, prompt RFP submissions to Finance for vendor invoices (housekeeping, security, pest control, drinking water, hygiene, laundry) within 3 days of invoice receipt to prevent service disruptions.
- Execute procurement and onboarding: Prepare vendor cost comparisons, handle vendor accreditation documentation, and process Purchase Requests (OSRF) for new site setup and operational items.
- Oversee site and administrative operations: Manage daily housekeeping services, coordinate parking passes and fees for executive leadership, support HR event needs (e.g., ECEA mobile van parking for APE), and resolve minor operational issues.
- Lead compliance audits and team onboarding: Support internal and external ISO audits for the FACS team and train incoming administrative staff.
What You Need
Non-negotiables
- Experience: 2–4+ years of proven experience in facilities management, administrative services, or office operations.
- Regulatory Compliance Knowledge: Strong experience processing government permits and compliance documents (PEZA, LGU, Bureau of Fire Protection/FSIC).
- Vendor & Supply Management: Proficient in inventory tracking, FIFO controls, vendor accreditation, RFP processing, and contract/SLA tracking.
- Ticketing System Proficiency: Hands-on experience operating ticketing systems to manage and resolve facility requests within set SLAs.
- Audit Readiness: Previous involvement in handling ISO internal/external audits for facilities and administrative functions.
Preferred Skills/expertise
- Strong analytical, problem-solving, and cost-comparison skills.
- Exceptional organizational skills with a proven track record of meeting tight deadlines.
- Excellent cross-functional communication skills for collaborating with executives, vendors, and site leadership.
- Experience training or mentoring junior admin staff.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/