Facilities and Admin Associate

Shape Better Workplace Experiences Across Global Business Operations

Make every workday run better for the teams powering global business. As a Facilities and Admin Associate, you'll coordinate facilities, logistics, assets, vendors, and workplace services across the global outsourcing and business services industry. Broaden your operational expertise and take your global career further with Emapta.

Job Overview

• Employment Type: Full-time
• Shift: Rotating Shift, Weekends Off
• Work Setup: Onsite, Baguio

Exciting Perks Await!

• Competitive Salary Package
• HMO coverage with free dependent upon regularization
• Prime office location in Baguio (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Graduate of Hospitality Management, Business Administration, Tourism, Logistics, or a related field
• At least 1 year of relevant experience in facilities, administration, logistics, or a similar role
• Experience in coordinating transportation services through Transportify, Grab, Lalamove, LBC, or similar providers
• Experience in coordinating travel arrangements, including flights, hotel accommodations, and transportation
• Excellent written and verbal English communication skills
• Proficiency in Microsoft Excel
• Strong administrative and coordination skills
• High level of accountability and flexibility
• Willingness to work night shifts, rotating schedules, weekends, and holidays

Your Daily Tasks

Front Desk Management

• Track and maintain visitor access records, including visitor log sheets and contact-tracing records, to support workplace security and safety.
• Monitor the corporate main entrance and reception area, greet guests, and direct visitors to the appropriate personnel.
• Respond to inquiries across multiple communication channels and maintain a clean, safe, and welcoming reception area.
• Address employee and client concerns related to facilities and administrative services.

Facilities Coordination and Management

• Maintain office, furniture, and pantry inventories.
• Coordinate conference and meeting room bookings and setups.
• Liaise with CXM, HRBP, Utilities and Maintenance staff, and Building Administrators.
• Support office moves, seating arrangements, and facility maintenance activities.
• Implement Health and Safety Protocols and maintain Safety Seal Certification.

Administrative

• Maintain organized departmental filing systems and records.
• Provide administrative support to Team Leaders (TL), CXM, and HRBP.
• Prepare and submit Petty Cash, Gift Certificates (GCs), Office Supply Requests, Inventory Reports, and monthly Facilities and Administration Monitoring Reports.

Logistics and Asset Management

• Coordinate the dispatch, delivery, and recovery of IT equipment with Recruitment, IT, and logistics providers.
• Ensure compliance with asset management policies and maintain accurate asset trackers.
• Prepare weekly dispatch, recovery, and cost reports.

Risk Management

• Identify workplace risks and hazards and escalate concerns to managers or security personnel as needed.
• Support the implementation of workplace risk management processes.

Vendor Management

• Liaise with utilities staff, building administrators, contractors, and suppliers.
• Coordinate maintenance, repair, sanitation, and other vendor services.
• Assist with vendor procurement activities.
• Support budget compliance and cost control initiatives.

Other Responsibilities

• Perform other administrative and non-administrative duties assigned by authorized company representatives.

Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire.

Tim Vorbach, CEO

#EmaptaEra