Unleash Your Talents with Us!
Hi there, our future
Service Admin Operations Specialist! Happy to see
YOU here.
Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.
From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.
Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!
What you'll do:
F&O Administration & Daily Checks Coordinator is a dedicated operational role responsible for executing daily system checks and data integrity controls within Microsoft Dynamics 365 Finance & Operations (F&O).
The role ensures the accuracy, completeness, and timely processing of orders, invoicing, and customer/account data, while proactively identifying and resolving system or process exceptions in line with established SOPs.
Key responsibilities for this role include:
1. Daily Operational Checks & Order Management
- Monitor and manage consumables backlog, ensuring:
- Orders not released to warehouse are investigated and actioned
- Stock availability is verified and orders released accordingly
- Exceptions are escalated where SOPs do not resolve issues
- Review shipped not invoiced sales orders, including:
- Validating delivery status for machine orders via relevant systems (e.g., KK)
- Checking and correcting financial dimensions for dealer orders
- Ensuring accurate and timely invoicing
- Conduct general order checks, including:
- Reviewing backorder items and confirming stock availability
- Releasing orders to warehouse where appropriate
- Identifying and correcting invalid shipping addresses
2. Invoicing & Financial Data Integrity
- Monitor invoice history for errors and discrepancies
- Correct financial dimensions and ensure alignment with accounting requirements
- Support accurate revenue recognition through timely issue resolution
3. Data Quality & System Maintenance
- Perform ongoing data cleanup and maintenance, including:
- Updating customer and asset address records based on daily reports and ad-hoc requests
- Maintaining accurate account master data, including:
- Financial dimensions
- Customer account details
- Address information
4. Partner Account & Communication Data Management
- Maintain and update Partner Account communication details, including:
- Invoice email addresses
- Delivery note distribution lists
- Statement recipients
- Monitor batch email distribution logs and:
- Identify failed or rejected communications
- Investigate root causes and implement corrections
5. Issue Resolution & Escalation
- Investigate system and transactional discrepancies
- Apply standard operating procedures (SOPs) to resolve issues
- Escalate unresolved or systemic issues to appropriate stakeholders
- Contribute to continuous improvement of processes and controls
Successful candidate must have:
- Experience working with Microsoft Dynamics 365 Finance & Operations (F&O) or similar ERP systems
- Strong attention to detail and data accuracy
- Experience in order management, invoicing, or finance operations
- Ability to interpret and apply process documentation (SOPs)
- Strong problem-solving and analytical skills
- Intermediate Excel skills
- Highly organised with the ability to manage daily operational priorities
- Proactive and solutions-focused
- Strong accountability and ownership of tasks
- Ability to work independently within a structured control framework
- Clear and professional communication skills
Work Arrangements:
- Schedule: 6:00 AM - 3:00 PM (Philippine Time)
- Work Setup: On-site - Be part of a collaborative and energetic team in a professional office environment.
- Location: Parkway Corporate Center, Alabang, Muntinlupa City
What's in it for YOU
At
Integrated OS, we create career opportunities where you can thrive, grow, and make an impact.
- Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
- Career Growth & Development: Work alongside international clients and gain valuable experience.
- Work-Life Balance: Our innovative activities, open communication channels, and commitment to inclusivity make everyday exciting and rewarding!
- Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.
Your seat awaits! Be part of our thriving team and CLICK APPLY! 
