Oversee compliance with order fulfillment, shipping requirements, documentation, and global sales transactions to ensure strict adherence to international trade laws, customs regulations, and export requirements.
Manage the preparation, review, and submission of all shipping and export documentation, including commercial invoices, packing lists, certificates of origin, and export permits.
Manage external support services—including freight forwarders, carriers, and customs authorities—as well as internal teams to ensure the timely and compliant shipment of goods.
Conduct regular compliance audits, risk assessments, and monitoring of export processes, implementing corrective actions as needed.
Act as the primary liaison with regulatory authorities, customs officials, and external auditors for all compliance-related matters.
Provide guidance and best practices to internal teams on export compliance, documentation standards, and shipping regulations.
Control operational risks, including regulatory exposure, and mitigate them through
Coordinated actions with relevant business units, internal teams, and external partners.
Maintain up-to-date knowledge of international trade regulations, ensuring processes are continually aligned with evolving compliance requirements.
Manage trade compliance processes, including BPOM Indonesia, Halal, MocRA, GCC, and ASEAN registration and trade, and other country-specific cosmetics and health regulations and requirements.
Safeguard all global documents and ensure their confidentiality.
