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TELUS International Philippines Inc.

Expert Rater - Japanese Speaker (Philippines)

1-3 Years

This job is no longer accepting applications

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  • Posted 8 months ago

Job Description

As an Expert Rater, you are responsible for evaluating and improving AI-generated advertising content by adhering to established guidelines, provide insightful feedback, and participate in consensus-building discussions. You possess a deep understanding of cultural nuances, maintain awareness of current trends, and contribute to enhancing the AI's performance and quality metrics.

Main Responsibilities:

  • Understand and analyse guidelines, providing valuable insights to enhance AI performance.
  • Assess queries following established guidelines, offering feedback and seeking clarity. Queries can include sensitive or taboo content.
  • Engage in consensus and norming sessions with global teams, fostering constructive discussions to achieve agreement.
  • Comprehend statistical and quality metrics to drive performance improvement.
  • Stay updated with the latest developments and maintain an ongoing training strategy.
  • Remain culturally aware of current US trends and locale-specific nuances within templates.

Qualifications:

  • Analytical Skills:Strong analytical abilities to comprehend guidelines and provide valuable insights for AI enhancement.
  • Communication Proficiency:Excellent communication skills to offer constructive feedback, ask clarifying questions, and engage in global discussions effectively.
  • Continuous Learner:Commitment to staying updated with the latest trends and a proactive approach to ongoing training strategies.
  • Culturally Aware:Awareness of current US trends and the ability to grasp locale-specific nuances within advertising templates.
  • Critical Thinking:Ability to think critically and drive meaningful discussions towards achieving consensus and agreement within diverse teams.
  • Attention to Detail:Strong attention to detail to ensure adherence to guidelines and accurate evaluation of queries, including sensitive content.

Knowledge:

  • English B1 - Required
  • Oral and written comprehension
  • Appropriate use of language
  • Japanese - Required
  • Familiarity with AI technologies and their ethical implementation in advertising systems, with strong grasp of advertising regulations, platform policies, and privacy laws.
  • Proficiency in evaluating and discerning advertising content thoughtfully, recognizing its impact on individuals and society at large.
  • Awareness of ethical considerations in advertising content evaluation, particularly when handling sensitive or controversial material.

Studies & Experience:

  • 1 year of University studies -Desirable
  • 1+ years of rating experience - Required
  • Understanding of data labelling, annotation, and evaluation methodologies.- Required
  • Academic background in any social science or quality role would be a plus

Language: English, Japanese

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About Company

TELUS Digital is a division of TELUS that specializes in driving digital transformation and innovation. Focused on delivering cutting-edge digital solutions, it provides services in software development, user experience design, mobile applications, and digital strategy. By combining technology and design, TELUS Digital helps businesses enhance their digital presence and optimize customer experiences across platforms, making them a leader in the evolving digital landscape. Their work spans industries, from telecommunications to healthcare, helping organizations navigate the challenges and opportunities of the digital world.

Job ID: 107268747