Executive Support Team Lead

As part of the Business Services and Support team you manage email and calendar, schedule meetings and events, and coordinate travel. As an Executive Support, you focus on relationship building, managing others, and navigating complexity. You support the adoption of changes to firm technology, policies, and procedures, while prioritizing ongoing development of professional, digital, and technical acumen.

Team Leader Role Requirements

The team is hiring a Team Leader profile with a strong emphasis on people leadership, operational management, workload allocation, stakeholder management, performance management, and reporting.

Job Qualifications:

• Strong stakeholder and people management experience. Must currently be in a Team Lead or Manager-level role.
• At least 5 years of relevant experience in executive support or supporting C-level executives.
• 3 years of leadership or people management experience.
• Experience managing administrative, business support, shared services, or executive assistant teams.
• Exposure to dashboards, utilization management, quality reviews, and operational reporting.
• Preferably has experience managing a large team or workforce of around 70–100 resources
• Candidates with smaller teams may still be considered if they can demonstrate effective people-management strategies.
• Candidates from BPO or Shared Services may also be considered, provided they have relevant Executive Assistant (EA) experience and strong people management skills.
• Excellent communication and interpersonal skills.
• Amenable to work on Mid shift and hybrid work set up