We are seeking a results-oriented professional E-commerce Key Account Manager (KAM) to be responsible for planning, executing, and overseeing campaigns and events, ensuring alignment with clients marketing goals.
What You'll Do
- Oversee daily operations of Lazada, Shopee, and TikTok stores, ensuring product listings are accurate, up-to-date, and optimized for search.
- Manage inventory levels across platforms and coordinate with supply chain teams to prevent stockouts.
- Plan, manage, and execute marketing campaigns, events (e.g., mega sales like 3.3/9.9/11.11/12.12, product launches, collaborations), promotions, and discount strategies tailored for each platform (Lazada, Shopee, TikTok) to drive traffic, sales, and meet client/brand goals.
- Manage project timelines and coordinate promotional activities, including live streaming events.
- Plan, manage, and utilize platform-specific advertising tools (including in-app ads) to drive traffic and conversions.
- Achieve individual monthly sales targets consistently.
- Track, analyze, and report on sales performance and campaign effectiveness, providing actionable insights and recommendations.
- Serve as the primary liaison for clients (if applicable), internal teams (design, brand marketing, supply chain), and third-party vendors.
- Build strong client relationships (if applicable) and ensure alignment of marketing efforts with the overall brand strategy through constant communication.
- Collaborate with design teams to create engaging and effective visual content for platforms and campaigns.
- Coordinate all logistics for campaign execution, working with internal departments and external vendors.
- Manage resources effectively to ensure work is completed within budget.
Who You Are
- Bachelor's degree in Marketing or related field, with 1-3 years of relevant Marketing/Agency experience.
- Strong understanding of e-commerce platforms, proficient in data analysis and performance metrics, with advanced Excel skills.
- Excellent English communication (written & spoken) and strong collaboration skills.
- Creative and strategic thinker with strong problem-solving abilities and a customer-centric approach.
- Highly organized, detail-oriented, and proactive with proven ability to multitask and prioritize effectively.
- Results-oriented and target-driven, demonstrating the ability to work independently and take initiative.
Why You'll Love It
- Advanced AI tools for all positions
- Competitive salary
- Performance Bonus (1 time per year)
- Dental benefits
- Wellness benefits
- TGIF, monthly birthday and other fun engagement events
- Work in a professional and dynamic environment
- Exciting opportunity to explore digital trends
