Executive Assistant - Trilingual | Day Shift & Onsite

About the Role

Are you an exceptional Executive Assistant who seamlessly glides between English, Mandarin, and Cantonese Do you excel at multi-tasking, managing high-level schedules, and keeping clinical workflows running like clockwork We are seeking an articulate, proactive Trilingual Executive Assistant to provide high-impact virtual support and drive administrative efficiency for a thriving practice.

In this pivotal role, you won't just manage a calendar; you'll be the central engine of daily operations and the primary bridge for a vibrant local community. From optimizing daily clinical schedules to mastering multi-channel communications, you'll take full ownership of administrative workflows with confidence, empathy, and absolute precision.

Who We Are

At GBSS, we're not your average BPO—we believe work should be fulfilling, not draining. We're all about empowering you to grow, learn, and thrive in a culture that's supportive, chill, and driven by real collaboration. Ready to be part of a team that values your voice and your hustle Come join us, and let's make things happen! Grow with GBSS, where your potential meets opportunity.

What You'll Be Doing

• Schedule & Calendar Management: Take full ownership of the daily calendar, client appointments, and personal schedule. Organize incoming emails, messages, and calls so urgent matters are handled first.
• Trilingual Customer & Client Communication: Serve as the main point of contact over the phone, email, and chat apps—providing friendly, professional support in English, Mandarin, and Cantonese.
• Daily Office & Administrative Support: Keep client records up to date, handle routine paperwork and confirmations, organize files, and ensure day-to-day administrative tasks run smoothly.
• Phone & Email Handling: Manage main communication lines using web-based phone systems and shared inboxes—answering inquiries, providing general information, and following up with clients promptly.
• Team & Operations Coordination: Act as the central link connecting management, internal team members, suppliers, and external partners to keep daily operations seamless.

About You

• Trilingual Fluency: Fluent in spoken and written English, Mandarin, and Cantonese. Comfortable explaining everyday office details and general concepts in all three languages.
• Relevant Administrative Experience: At least 2–3 years of experience as an Executive Assistant, Virtual Assistant, Receptionist, or Office Administrator. Experience in a healthcare or clinic setting is a plus.
• Tech & Computer Skills: Proficient with Microsoft Office, Google Workspace, messaging apps (WeChat/WhatsApp), and internet-based phone systems. Familiarity with clinic or customer management software is a advantage.
• Organized & Independent: Highly detail-oriented, reliable, and capable of managing tasks with minimal supervision. You stay calm under pressure and take initiative to solve scheduling conflicts before they happen.

Why Join Us

• HMO Benefit + free dependent coverage
• Leave Accrual
• Wellness Perks
• Client-Initiated Benefits