Executive Assistant to the Country Head

Role and Responsibilities:

Executive & Calendar Management

• Manage a complex executive calendar, prioritizing meetings and ensuring effective use of time.
• Coordinate internal and external meetings, executive visits, leadership connects, and key events.
• Anticipate scheduling conflicts and proactively recommend solutions.
• Prepare the Country Head for meetings by ensuring the right information, materials, and stakeholders are aligned.

Business & Leadership Support

• Track key priorities, commitments, and follow-ups from leadership meetings.
• Help drive closure on action items and ensure commitments are followed through.
• Prepare meeting agendas, briefing notes, presentations, and executive summaries as needed.
• Connect information across teams and proactively flag items requiring the Country Head's attention.
• Support key leadership initiatives, business reviews, client engagements, and organizational events

Stakeholder Management

• Serve as a professional and trusted point of contact for internal and external stakeholders.
• Coordinate with senior leaders, clients, partners, and corporate teams with discretion and professionalism.
• Help facilitate communication and follow-through across multiple functions and priorities.

Executive Administration

• Manage travel arrangements, itineraries, expenses, and other executive requirements
• Handle sensitive and confidential information with a high degree of discretion.
• Support special projects and ad hoc requirements as they arise.

Reports & Analysis

• Generate, collate, and provide meaningful analysis and statistical reports
• Develop comprehensive reports and possibly provide recommendations as needed
• Critically evaluate information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details
• Prepare clear, concise and engaging visual reports or presentation that summarizes operation and analytical data

Qualifications

• 5+ years of experience as an Executive Assistant supporting a senior executive, preferably an SVP, Country Head, CEO, or equivalent
• Strong organizational and time-management skills with exceptional attention to detail.
• Highly proactive - anticipates needs rather than simply waiting for instructions.
• Must have strong data analysis and reporting background; data-driven with the ability to understand and analyze complex data
• Strong written and verbal English communication skills.
• Experience as an Executive Assistant in a BPO company, highly preferred.
• Comfortable working with senior leaders and managing multiple stakeholders.
• Strong judgment and ability to handle confidential and sensitive matters.
• Excellent follow-through and ability to manage multiple priorities in a fast-paced environment.
• Strong proficiency in Microsoft Office, Google Workspace, and collaboration tools.
• Flexible and willing to work beyond standard hours when business requirements call for it.
• Must be amenable to graveyard shift
• Amenable to work on-site. Office location is in Quezon City / Pasig City.