Overview
We are seeking a proactive and detail-oriented Logistics & Operations Coordinator to provide comprehensive administrative and operational support. This role is ideal for someone who is eager to learn, grow, and build a long-term career with a creative and fast-growing company in the interiors and e-commerce space.
Work Setup: Full-time, Regular; Morning shift; Hybrid 3x onsite/week (makati/bgc/ortigas)
Key Responsibilities
- Provide administrative and executive support to the Founder.
- Manage and process e-commerce orders, ensuring accuracy of details (e.g., dimensions, fragile items).
- Handle email correspondence, including communication with customers and logistics partners.
- Support logistics, order fulfillment, and customer experience processes.
- Maintain organization across Gmail and CRM systems.
- Ensure high attention to detail in all tasks, particularly with product information and order accuracy.
- Contribute to improving customer experience by proactively addressing inquiries.
- Assist in maintaining an efficient workflow and clear communication across the business.
Qualifications & Skills
- At least 5 years of relevant professional experience (executive support, administration, operations, or customer service).
- Experience in ecommerce particularly in Shopify is a must
- Proactive mindset, with the ability to take initiative and problem-solve.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple tasks efficiently.
- Tech-savvy, with experience using Gmail, CRM tools, and e-commerce platforms (preferred but not required).
- Customer-centric, approachable, and energetic personality.
- Previous experience working with Australian clients (a plus).
