Job Title: Executive Assistant Asst. Manager
Skills: Proficient in Microsoft Office
Experience: at least 4-years relevant experience
Location: Alabang, Muntinlupa City
We at Coforge are hiring an Executive Assistant Asst. Manager with the following skillset:
Key Accountabilities
- People Leadership & Coaching: Provide day-to-day supervision, coaching, and feedback to EAs/SLS; support performance cycles (goal setting, quarterly check-ins, reviews); coordinate leave cover and onboarding/offboarding activities.
- Operational Excellence: Uphold standards for correspondence, diary/meeting management, minute-taking, domestic/international travel arrangements, events support, timesheets/expenses, CRM/WIP administrative reporting.
- Resource & Workflow Management: Allocate workload across the cohort based on demand, skill set, and service ratios; track utilization, address bottlenecks, and ensure continuity during absences.
- Stakeholder Management: Build strong relationships with Partners/Directors and cross-functional teams; proactively manage calendar conflicts and priorities; facilitate smooth communication and timely issue resolution.
- Process Improvement & Change: Identify inefficiencies; implement enhancements to tools/processes; champion adoption of new technologies and ways of working.
- Risk, Quality & Confidentiality: Ensure adherence to firm policies (including Independence and Risk); safeguard confidential information; monitor compliance on mandatory training and operational controls.
- Knowledge & Capability Uplift: Share best practices; curate guidance and training for EA/SLS cohort; support capability building and knowledge management.
- Business Support & BD Assistance: Oversee quality of RFP/tender support (editing/formatting), CRM data quality, client team administration, and general operational support.
Skills & Competencies
- Strong people coaching and day-to-day supervision skills.
- Advanced planning, time management, and prioritization.
- Stakeholder engagement, communication, and conflict resolution.
- Operational discipline in diary/meeting management, travel, and expenses.
- Data accuracy in CRM/WIP reporting and use of productivity tools (e.g., Microsoft 365).
- Change advocacy and technology adoption.
- High integrity and confidentiality; adherence to Risk and Independence policies.