Plans, develops and oversees marketing events (e.g., trade shows, conventions, sales meetings) for internal and/or external clients.
Coordinates customer invitation solicitations, advanced and on-site registration, and post-event follow-up and evaluations.
Researches available venues and recommends event sites; investigates, selects, negotiates and coordinates services with vendors, including catering and event support.
Prepares budgets and forecasts and compiles summaries of total event costs, cost-per-contact, audience profiles and attendees comments.
Responsible for the organization of events including exhibitor/visitor sales and marketing, program development, event production and on-site show operations.
Ensures that the event achieves its revenue, expenditure and operating profit targets.
Responsibilities are within the Event/Exhibit, Production and Operations Function as a generalist or in a combination of disciplines.
Performs routine assignments in the entry level to a professional job progression.
Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts.
Receives instruction, guidance and direction from others.
Job Qualifications
Bachelor's degree.
At least 1 year customer service in contact center environment or equivalent training (2 years preferred)
Above average to Excellent communication skills
Experience with voice, emails and chat account is preferred.
Excellent written and verbal communication skills
Experience with email correspondence is preferred.
Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks.
Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST.
Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently.
Willing to work on business unit holidays and/or render overtime when necessary.
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
