Event Executive

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

The Event Executive is responsible for supporting the design and delivery of the product / Event experience for our customers. Through a strong understanding of Market trends and customer needs he / she will aid the development of the long-term Event design, through both collating customer feedback and identifying new and innovative opportunities to improve the Event. He / she will support the financial, operational and customer performance of each product. Working alongside Sales, Marketing and Operations, the Event Executive will help ensure all elements are aligned to create a successful Event. He / she will be required to support in initial allocation of the Event floorplan with the Event Lead, to ensure strategic positioning for our customers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Support the development of a Event's strategy and direction, through idea generation to enrich the value proposition Informa Markets provides
• Support the design of the Event experience, ensuring a high quality level of delivery in support of the Event's strategy and customer needs
• Develop deep industry knowledge through internal and external relationships
• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated
• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy
• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success
• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
• At the Event, I will support the on-site delivery and setup, supporting logistics for exhibitors and team members
• Support the Event Lead in overseeing the Event floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
• Support the financial planning for the Event, working closely with the Event Lead and Department Managers
• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

• Brand growth
  • Gross revenue by Event
  • Square ft. by customer
  • Number of Customers (including number of converted referrals)
  • Number of visitors
  • Budget accuracy
• Shared metric with Sales and Marketing leadership
  • Customer Satisfaction
  • Loyalty
  • NPS
  • New product launch success rate

• University Bachelor's Degree in Business / Hospitality & Tourism / Event Management qualification
• 1 - 2 years in a Brand / Product role with a multinational organization
• Experience in developing Brand strategies
• Strong experience in managing relationships with international customers across various regions and cultures
• Ability to develop relationships at senior levels and support the management of and interaction with high value customer accounts
• Experience of reporting, budgeting / forecasting and associated processes and policies
• Experience of building trusted internal relationships
• Strong communication and follow-through skills
• Ability to collaborate with multiple internal stakeholders and other functions to ensure successful implementation of a matrixed business model

OTHER PREFERRED ATTRIBUTES:

• Proficiency in Microsoft Office support tools
• Experience in using Salesforce.com

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's

some of what you can expect when you join us. But don't just take our word for it – see what our

colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• Strong wellbeing support through EAP assistance, mental health first aiders and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.