Run the Room. Set the Tone. Deliver the Experience.
Some professionals don't just attend meetings-they make them seamless. If you're confident on camera, calm under pressure, and thrive in fast-paced virtual environments, this role puts you at the center of high-profile global conversations and balanced work life.
This role is perfect for professionals who enjoy precision, interaction, and structured workdays with global exposure. You'll support virtual meetings for major organizations while enjoying fixed weekends, strong benefits, and a stable onsite setup-giving you space to grow professionally without losing balance outside work.
Job Description
As a Virtual Events & Meeting Coordinator, you will manage and deliver high-profile small group virtual meetings using Zoom and Microsoft Teams. You'll coordinate bookings, moderate live sessions, support global clients, and ensure every meeting runs smoothly through strong attention to detail, professionalism, and clear communication.
Job Overview
Employment type: Full-time
Shift: Night shift (7:00 AM - 4:00 PM EST | 8:00 PM - 5:00 AM PHT), weekends off
Work setup: Onsite, Makati
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive salary package
- Night differential pay to maximize your earnings
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati)
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- 1-3 years of experience in customer service, BPO, event support, or other client-facing roles
- Strong verbal communication skills with a high level of spoken English
- Confidence speaking on camera and engaging professionally with clients
- Strong attention to detail and ability to multitask in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive client information
- Proficiency in Microsoft Office 365, particularly Word and PowerPoint
- Familiarity with Zoom and Microsoft Teams or similar virtual meeting platforms
- Collaborative, adaptable, and eager to learn in a team-based environment
- Bachelor's degree preferred; undergraduates may be considered based on relevant experience
Your Daily Tasks
- Maintain a high level of professionalism when handling client meeting requests
- Professionally moderate small group meetings, deliver clear announcements, introduce speakers and participants, and manage slides when required
- Complete requested post-call reports accurately and on time
- Manage and prioritize customer requests based on urgency, event timelines, and internal procedures
- Collaborate with internal departments to ensure seamless event execution
- Demonstrate teamwork and leadership to support overall team objectives
- Build strong customer relationships and positively impact the client experience
Example Tasks / Workflows
- Confirm client requirements and understand event objectives
- Execute small group meetings with high accuracy and quality while adhering to service level agreements
How Success Is Measured
- Positive client feedback reflecting high satisfaction with event experiences
- Consistent adherence to service level agreement deadlines
- Compliance with processes and quality standards through continuous learning and development
About the Client
Enabling seamless virtual engagement for global organizations.
Our client provides technology-driven solutions that support secure, high-profile virtual meetings for financial institutions and corporations worldwide. The organization operates in a fast-moving, precision-focused environment where professionalism, accuracy, and client experience are essential-making it an excellent setting for detail-oriented professionals with global exposure goals.
Who Are We
Join a team that values collaboration, excellence, and long-term growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta offers stability, competitive compensation, and exposure to global teams-without the need to work abroad. Here, careers grow through mentorship, continuous learning, and a culture that respects both performance and personal time. Welcome to the #EmaptaEra.
