Job Summary:
The EV Mobility and Services Head is responsible for driving the overall growth, profitability, and operational excellence of the business - EV Mobility Services segment. The role leads both the commercial and fleet operations functions which oversees sales strategy, client acquisition, product positioning, and end-to-end fleet operations that will ensure delivery of integrated, customer-centric EV mobility solutions.
General Responsibilities:
Commercial Strategy & Sales Leadership
- Leads and manages the commercial team in driving revenue growth and achieving sales targets.
- Develops and executes sales strategies, including pipeline development, market expansion, and account growth.
- Oversees the full sales cycle from lead generation, solutioning, proposal development, negotiation, to deal closure.
- Ensures alignment of solutions with customer needs, market trends, and business objectives.
- Builds and maintains strong relationships with key clients, partners, and stakeholders.
Business Development & Market Expansion
- Identifies new market opportunities, partnerships, and revenue streams within the EV mobility space.
- Drives growth initiatives for fleet services, mobility solutions, and related EV offerings.
- Monitors industry trends, competitive landscape, and customer needs to refine commercial strategies.
- Supports product positioning, pricing strategies, and go-to-market initiatives.
Fleet Operations Leadership
- Provides strategic and operational oversight of fleet operations to ensure efficiency, reliability, and service quality.
- Monitors fleet performance metrics (e.g., utilization, uptime, operational efficiency) and drives continuous improvement.
- Ensures alignment between commercial commitments and operational capabilities.
- Collaborates with operations teams to optimize fleet deployment, maintenance, and service delivery.
Integrated Planning & Execution
- Ensures seamless coordination between sales, product, infrastructure, and operations teams.
- Aligns project execution and operational plans with commercial targets and client requirements.
- Oversees delivery of end-to-end EV mobility solutions, ensuring quality and customer satisfaction.
Performance Management & Analytics
- Establish and monitor key performance indicators (KPIs) across commercial and operations functions.
- Review operational dashboards, sales performance reports, and financial metrics.
- Drive data-driven decision-making to improve performance, efficiency, and profitability.
Governance, Risk & Compliance
- Ensures compliance with regulatory, safety, and company standards across all EV mobility operations.
- Identifies and manages business risks related to sales, operations, and service delivery.
- Implements governance processes, controls, and reporting mechanisms.
Team Leadership & Capability Building
- Leads, mentors, and develops the commercial and operations teams (including Sales & Product Manager and Fleet Operations Manager).
- Fosters a high-performance culture aligned with the strategic goals.
- Builds organizational capabilities in EV mobility, sales excellence, and operations management.
Qualifications:
- Bachelor's Degree in Business, Engineering, Logistics, or related field
- MBA or relevant postgraduate degree is an advantage
- At least 7–10 years of relevant experience in commercial management, business development, or operations leadership
- Proven experience in leading sales teams and managing operations
- Experience in mobility, energy, infrastructure, or related industries is highly preferred
- Strong leadership and people management skills
- Strategic thinking and business acumen
- Excellent communication, negotiation, and influencing abilities
- Results-driven with a strong focus on growth and execution
- High adaptability in a fast-evolving and dynamic industry
- Exposure to EV ecosystem, fleet operations, or transport services is a strong advantage
