Position Summary:
Performs quality assurance review of CCS-US adjuster estimates
Responsibilities:
- Reviews adjuster estimates to ensure estimates are technically accurate and meet appropriate industry guidelines and standards for repair.
- Verifies appropriate file documentation is included for completion of the review process.
- Verifies appropriate use of estimating software and pricing database.
- Verifies proposed repairs are accurate based on knowledge of construction standards and practices as well as client requirements.
- Compiles specific estimate revision requests and interacts with adjusters & Team Managers verbal and written) to obtain appropriate estimate corrections.
- Reviews supplemental repair estimates received and completes secondary review process for technical accuracy and adherence to industry standards.
- Documents all review and assignment activity in XactAnalysis and internal systems where required.
- Understands and comprehends multiple client programs, guidelines and requirements.
- Effectively applies specific program & industry guidelines during QA review process, potentially across multiple client programs, daily.
- Interacts with clients (verbal and written) for specific discussions relating to assignment activity.
- Interact with Regional & Team Managers for assistance with adjuster compliance matters.
- Develops and maintains thorough knowledge of XactAnalysis and Xactimate.
- Develops and maintains thorough knowledge of IICRC guidelines and completes necessary certifications within 2 years.
- Upholds and projects the public image of the Company.
- Participates in special projects or performs duties in other areas as requested.Upholds the Crawford Code of Business Conduct and Ethics at all times.
Requirements:
- At least 1 or more years experience in insurance or CE related field
- Civil Engineering Degree
- Reviews adjuster estimates to ensure estimates are technically accurate and meet appropriate industry guidelines and standards for repair.
- Verifies appropriate file documentation is included for completion of the review process.
- Verifies appropriate use of estimating software and pricing database.
- Verifies proposed repairs are accurate based on knowledge of construction standards and practices as well as client requirements.
- Compiles specific estimate revision requests and interacts with adjusters & Team Managers verbal and written) to obtain appropriate estimate corrections.
- Reviews supplemental repair estimates received and completes secondary review process for technical accuracy and adherence to industry standards.
- Documents all review and assignment activity in XactAnalysis and internal systems where required.
- Understands and comprehends multiple client programs, guidelines and requirements.
- Effectively applies specific program & industry guidelines during QA review process, potentially across multiple client programs, daily.
- Interacts with clients (verbal and written) for specific discussions relating to assignment activity.
- Interact with Regional & Team Managers for assistance with adjuster compliance matters.
- Develops and maintains thorough knowledge of XactAnalysis and Xactimate.
- Develops and maintains thorough knowledge of IICRC guidelines and completes necessary certifications within 2 years.
