ERP Account Manager

BriefSummary:

WeareseekingadedicatedERPAccountManagerwhoispassionateaboutclientrelationshipsandcapableofdrivingrevenuegrowth.ThisroleofferstheopportunitytoworkwithclientswhiledeliveringinnovativesolutionsintheERPsector.

Responsibilities

• Cultivate and maintain strong relationships with existing clients to enhance customer retention.
• Identify new opportunities to drive revenue growth in the ERP market.
• Schedule and conduct meetings to present the latest updates and gather client feedback.
• Collaborate with business analysts and functional consultants to deliver tailored solutions for client requirements.
• Respond to quotation requests and assist in preparing business and grant proposals.
• Upsell and cross-sell products to existing accounts effectively.
• Achieve performance KPIs in alignment with management expectations.
• Ensure accurate updates in the CRM system for account reporting.

Requirements

• Minimum of 2 years of sales experience in a relevant industry.
• Possess a Farmer mindset with a strong passion for client-oriented services.
• Proactive problem-solver with a commitment to understanding customer retention and account management.
• Willingness to listen to customer feedback thoughtfully.
• Strong presentation, communication, and writing skills.