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Enterprise Solution Architect

6-10 Years
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Job Description

This is a highly specialized role requiring native or near-native U.S. English proficiency, direct experience working within the U.S. healthcare system, and strong technical/solution-selling expertise.

Candidates without this background will not be considered.

This is a revenue-carrying, enterprise-facing role for iFax, focused on large healthcare accounts and high-ACV expansion opportunities.

You will act as both:

  • A strong enterprise AE, capable of running complex sales cycles, and conducting demos, webinars, and may be a resource for conferences.
  • A technical authority, able to credibly discuss integrations, APIs, AI-driven workflows, and healthcare-specific automation.

The core mandate is simple:

Drive ACV growth by solving real healthcare workflow problems using iFax's platform, integrations, and AI capabilities.

Enterprise Sales Ownership

  • Run and support enterprise healthcare sales cycles end-to-end
  • Lead discovery, value articulation, pricing conversations, and deal strategy
  • Position iFax as a workflow platform, not just a fax solution
  • Identify and close expansion opportunities within healthcare organizations

Healthcare Workflow Expertise

  • Act as a subject-matter expert in US healthcare workflows
  • Understand and sell into:
  • Clinical operations
  • Referrals, intake, and document routing
  • Prior authorizations
  • Revenue cycle and compliance workflows
  • Translate healthcare pain points into automated, scalable iFax solutions

Integrations, APIs & Automation Ownership

  • Lead technical discovery around:
  • APIs and webhooks
  • EMR/EHR integrations
  • Automation and document workflows
  • Design solutions that embed iFax into daily healthcare operations
  • Serve as the bridge between Sales, Product, and Engineering on integration feasibility

AI, Data Extraction & NLP

  • Confidently sell and position:
  • AI-powered data extraction
  • NLP-driven document processing
  • Data enrichment and automation features

Identify AI-driven use cases that:

  • Reduce manual labor
  • Improve turnaround times
  • Increase compliance and accuracy
  • Tie AI capabilities directly to ROI, efficiency, and ACV uplift

Security & Compliance

  • Confidently address HIPAA and healthcare security expectations
  • Explain data handling, access controls, and reliability in buyer conversations
  • Support procurement and security reviews without becoming a compliance owner

You Might Be a Fit If

  • You have 6–8+ years in:
  • Enterprise AE roles and/or
  • Enterprise SE / Solutions Architect roles in healthcare SaaS with a revenue target
  • You've sold into US healthcare organizations (bonus if you have experience working with legal, financial services, and educational institutions)

You can run a deal and go deep on:

  • APIs and integrations
  • AI-driven document workflows
  • Automation use cases
  • You are commercially sharp, structured, and comfortable carrying a number
  • You think in workflows, not features
  • You have familiarity with HubSpot CRM, as well as BaseCamp Project management
  • Comfortable with both inbound and outbound sales processes

What Success Looks Like

6 Months

  • Enterprise healthcare deals closing with larger ACVs
  • iFax positioned as a workflow and automation platform
  • AI and integration features actively driving deal expansion

12 Months

  • Repeatable healthcare expansion motions
  • Strong influence on roadmap through revenue-backed insights
  • Trusted closer for the most complex healthcare accounts

Your KPI

Net-New ARR Growth from healthcare accounts.

Your success is measured by how many new healthcare facilities you close, not activity, but real revenue.

Interview Process

As part of our hiring process, candidates will go through the following stages:

  • AI Interview – An initial interview conducted using AI. This is a required step, and only candidates who are comfortable with this format should apply.
  • Screening Interview – A live conversation with our team to assess experience, fit, and alignment.
  • Case Assessment – A structured exercise where you will present your approach to a real-world enterprise scenario.
  • Final Panel Interview – A deeper discussion with cross-functional stakeholders.

Top candidates may also be invited for a final conversation with the CEO.

More Info

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About Company

Job ID: 147789517