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Enterprise Customer Success Manager

Sprout Solutions
3-5 Years
Philippines
  • Posted 17 hours ago
  • Be among the first 10 applicants

Job Description

  • Account Plan Execution
    • Should gain deep understanding of the client's strategic priorities, goals and key business objectives of each department level
    • Proactively identify performance gaps and other risks of churn
    • Increase account value through upsells and network expansion
  • Strong engagement with internal and external stakeholders
    • Manage cross-functional relationships with different client and Sprout stakeholders to execute account projects
  • Leverage Technology and Industry Experience
    • Must have excellent product knowledge to be able to recommend best practices on system usage/configuration to complement client's business processes
    • Must study industry specific to client to be able to understand trends and best practices to achieve process excellence
Minimum Qualifications

  • 3-5 years with account management/customer success experience in handling enterprise accounts
  • Has experience in the tech industry
  • 30% remote work (face to face client meetings included)
  • Preferably has experience working in SaaS companies
  • Preferably has some experience in HR & Payroll.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Technology
Employment Type:
Full time

About Company

Job ID: 152119259

Last Updated: 08-08-2026 06:54:17 PM
Homejobs in PhilippinesEnterprise Customer Success Manager

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