Enterprise Account Manager

It's never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our Corporate Solutions team as Enterprise Account Manager. This is a full time and permanent position based in Singapore.

The Enterprise Account Manager is responsible for building and maintaining strong relationships with high-value accounts. The role will serve as the primary point of contact for customers, strategically focusing on maximizing expansion and cross-sell opportunities to achieve individual, team and overall Vistra goals.

Key responsibilities:

• Foster and maintain meaningful business relationships with tier 1 and tier 2 assigned accounts with a prioritized focus on solution selling
• Create, identify, and convert expansion ACV opportunities in assigned accounts through synergy task force, which identifies up-sell & cross-sell
• Develop and execute a strategic plan for overall book of business to ensure targets are met and exceeded, creating individual strategic account plans for priority customers
• Understand the distinct customer profiles within your book of business, tailoring messaging and communications to effectively articulate Vistra's value proposition
• Develop a deep understanding of customer needs and proactively apply product and market knowledge to sell insightful, innovative solutions
• Collaborate with Business Development to determine proper solution & close of new business accounts and ensure smooth transition into EAM's book of business
• Collaborate with Subject Matter Experts to provide the technical expertise & knowledge to sell insightful, innovative solutions during the time of sale
• Coordinate with Onboarding to ensure customers receive best in class onboarding process and white glove service to meet their needs throughout the adoption phase. Ensure the EAM remains the face to the customer through approvals
• Coordinate with Central ORM team to ensure service delivery team is executing at the local level & stay informed of any issues that need to be raised to EAM
• Provide advisory expertise to customer to help develop international expansion plans through industry knowledge & client experience

Key requirements:

• Bachelor's degree or validated network within the industry
• Desirable – accounting, legal or company secretarial qualification
• Minimum 7 years of experience in Account Management, preferably within Professional services
• Demonstrated ability to build client relationships
• An entrepreneurial and solution minded individual
• Strong team player with ability to also act alone
• Excellent written and verbal communication skills
• Excellent time management skills; ability to prioritise
• Proactive, self-motivated leader with ambition, energy and drive

Company Benefits:

At our Singapore office, we believe in putting our employees well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!