Engineering & Service Senior Manager

On-site - Makati Full-time >10 Yrs Exp Bachelor

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Replied 8 minutes ago

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Qualifications

• Engineering Graduate, preferably a licensed Mechanical Engineer
• With at least 10 years of managerial experience in HVAC, general equipment maintenance, and warranty management
• Knowledgeable in kitchen, laundry equipment, & air-conditioning
• With at least ten (10) years experience as a Manager
• With experience in after-sales service, parts sales, managing targets, contract negotiation, inventory forecasting, and accounts receivable management
• With good customer service, negotiation, and presentation skills
• High proficiency in MS Office, especially in MS Excel.
• Organizes, plans, and coordinates all after-sales activities of the department.
• Maintains close liaison with customers and suppliers.
• Prepares a summary of parts sales forecasts for the division.
• Updates management on the progress of escalated service activities and acquires management approval on recommended action.
• Assists in the formulation of short- and long-range planning and in the preparation of forecasts and other required reports.
• Prepares and/or reviews costing and selling prices to maximize contribution and win biddings.
• Manages the credit and collection activities of the department. Ensures that Ars are paid
  
  

on time.

• Recruits and assigns enough qualified personnel to adequately cover customer service
• Works hand in hand with customer's installation and maintenance engineers until every major equipment purchased is installed and commissioned.
• Provides the necessary personality in closing or finalizing sales negotiations and contracts.
  
  

Working Location

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