Position: Engineering Operations Assistant
Number of hours: 40hours/week
Schedule: TBA
Key Responsibilities
- Manage and respond to incoming emails, handling customer inquiries and correspondence on behalf of the business owner.
- Review project requirements and prepare quotations using established pricing matrices and company pricing guidelines.
- Interpret and understand technical documentation, including PDF plans, AutoCAD drawings, iBwave designs, specifications, and engineering documents.
- Generate accurate cost estimates and quotations based on project requirements, technical drawings, and design documentation.
- Review and analyze iBwave designs to support project estimation, pricing, and proposal preparation.
- Coordinate with internal teams to gather information required for quotations and project execution.
- Maintain organized records of quotations, pricing information, project documentation, and client communications.
- Prepare proposals, bid submissions, and project-related documentation as required.
- Follow up with clients and customers regarding quotations, project updates, and additional information requests.
- Provide executive and administrative support to the business owner to ensure smooth day-to-day operations.
- Identify opportunities to improve quotation processes, workflow efficiency, and customer communication.
Qualifications
- Previous experience in estimating, technical sales support, project coordination, engineering administration, or a related role.
- Hands-on experience with iBwave, including the ability to review and interpret iBwave designs and documentation.
- Ability to read and interpret AutoCAD drawings, PDF plans, blueprints, and technical documentation.
- Experience preparing quotations, cost estimates, or pricing proposals.
- Strong attention to detail and accuracy when reviewing technical information and pricing calculations.
- Excellent written and verbal communication skills, with the ability to draft and manage professional email correspondence.
- Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
- Proficiency in Microsoft Office Suite, Google Workspace, and general business software.
- Ability to work independently and make informed decisions using established pricing and operational guidelines.
- Experience in telecommunications, wireless networking, engineering, construction, or related technical industries is highly preferred.
- Familiarity with CRM systems, quoting software, or project management tools is an advantage.
Preferred Qualifications
- Background in Mechanical Engineering, Civil Engineering, Construction, Manufacturing, or Industrial Services.
- Experience using AutoCAD or other technical drawing software.
- Understanding of project costing, material pricing, and estimating principles.
- Previous experience supporting business owners, executives, or technical sales teams.
