Engineering Manager

Company Description:

GAIC Professional Services Inc. is an outsourcing and consulting services company supporting a wide range of industry and sector clients. As a subsidiary of EEI, it serves as the internal professional services arm focused on delivering technology-driven solutions. The organization partners with clients to optimize operations, enhance efficiency, and implement scalable systems. Team members are exposed to diverse projects and modern technologies, offering opportunities for growth and cross-industry experience.

Responsibilities:

 • Lead and manage the Philippines-based OSP engineering team, overseeing daily workflows, project assignments, capacity planning, and performance management

• Serve as the primary technical liaison between U.S.-based leadership and the offshore engineering team, ensuring alignment on deliverables, timelines, and quality expectations

• Establish, implement, and continuously improve engineering processes, quality standards, and delivery frameworks across fiber design and permitting service lines

• Review and approve complex engineering design packages, providing technical guidance and mentorship to junior engineers and drafters

• Monitor project throughput, turnaround times (TAT), and quality metrics (rework rate, FTA rate) and report weekly to senior leadership

• Collaborate with the QC Manager to enforce design standards and proactively address recurring quality issues before client delivery

• Support onboarding, training, and professional development of new team members across technical and platform skill tracks

• Coordinate with U.S. project managers on client-specific standards, scope changes, and escalation management

Key Tools & Skills

•  AutoCAD / MicroStation

• ArcGIS / GIS Platforms

• ProWorks / Sitetracker

• Microsoft Teams / Office 365

• AQMS / QC Platforms

• Smartsheet / PM Tools

Qualifications:

BS in Engineering, Telecommunications, or related field | 5+ yrs OSP engineering experience; 2+ yrs in a team lead or supervisory role | Deep knowledge of fiber network design (FTTH, OSP, ISP) | Strong project management and communication skills | Experience managing remote/offshore teams preferred