Endpoint Security

Key Responsibilities

• Administer, monitor, and support endpoint security platforms and technologies.
• Investigate endpoint security alerts, findings, and compliance issues.
• Perform troubleshooting, root cause analysis, and coordinate resolution activities.
• Support security agent deployment, upgrades, configuration, policy management, and health monitoring.
• Coordinate remediation efforts with Server, Infrastructure, Network, Cloud, and Application teams.
• Participate in security incident investigations and support containment, remediation, and recovery activities.
• Monitor endpoint compliance and track remediation of identified security gaps.
• Support vulnerability management initiatives related to endpoint security.
• Create and maintain operational documentation, procedures, knowledge articles, and reports.
• Develop and enhance processes to improve operational efficiency and security effectiveness.
• Support security projects, platform upgrades, migrations, and technology enhancements.
• Identify opportunities for automation and continuous improvement.

Qualifications

• Minimum of 5 years of hands-on experience in Endpoint Security and/or Endpoint Management.
• Experience managing enterprise endpoint security platforms, security agent deployments, compliance monitoring, and remediation activities.
• Knowledge of endpoint protection technologies, threat detection, vulnerability management, compliance monitoring, and incident response processes.
• Experience working with Windows and/or Linux server environments.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to investigate and resolve technical and security-related issues.
• Effective communication, stakeholder management, and documentation skills.
• Ability to work independently and collaboratively within cross-functional teams.
• Strong commitment to continuous learning and professional development.

Preferred Skills

• Hands-on experience with Trend Micro, Trellix, CrowdStrike, Microsoft Defender, SentinelOne, or similar endpoint security platforms.
• Experience with EDR/XDR technologies, threat investigations, and security monitoring.
• Exposure to SOC operations, security incident handling, threat hunting, or digital forensics activities.
• Experience with vulnerability management and security compliance programs.
• Experience with scripting and automation tools such as PowerShell, Python, or Bash.
• Relevant cybersecurity certifications are an advantage.

Core Competencies

• Endpoint Security Administration
• Endpoint Compliance Management
• Security Monitoring and Analysis
• Incident Investigation and Response
• Vulnerability Management
• Troubleshooting and Root Cause Analysis
• Documentation and Reporting
• Process Improvement
• Automation and Scripting
• Collaboration and Stakeholder Management