Employee Relations Specialist is responsible for working directly with leaders to develop and direct a people agenda that closely supports the Company goals and ensuring the effective and efficient execution of Employee Services and Labor Relations.
He/She ensures that certain workplace standards are met and that employee concerns and requests are addressed efficiently and timely.
Responsibilities
- Operational Excellence
- HR Business Partnering and Employee Relations
- Works closely with Business Unit Leaders and Team Members to improve work relationships, build morale, and increase productivity and retention
- Keeps up to date and knowledgeable on all People & Organization programs and services needed in providing strategic advice to leaders in the execution of their people-related goals and strategies
- Executes new hire management where newly hired Team Members are provided with the essentials needed upon reporting to work such as but not limited to their ID, uniform, company equipment, etc.
- Executes the effective management of employee information in the HCIS System and records
- Executes basic employee services processes such as but not limited to attending to employee requests and inquiries
- Attends to the clearance processing and inquiries of existing/separated Team Members
- Coordinates with Remuneration and Rewards on employee document request that are pay impacting
- Serves as the point of contact and lead of People & Organization on company movements such as but not limited to change in company name, Team Members etc. from submitting regulatory requirements, documenting movements and serving contracts to Team Members as well as updating the employee/Team Member records
- Cascades important company updates and works closely with the different functional units within People & Organization on programs affecting the brands that they serve
- Advises and trains managers and supervisors in effective employee relations practices and strategies for managing supervisor problems and employee grievances
- Develops further Employee Relations training and calibration as needed
- Represents the organization in negotiations with employee and labor organizations
- Manages and resolves complex employee relations issues
- Ensures company compliance to labor laws and applicable government regulations through information dissemination, implementation and reporting
- Ensures that all government obligations are adhered to
Employee Records and HCIS Management
- Ensures that employee list is updated, complete, accurate and reliable
- Prepares data analytics for headcount, statistics and attrition
- Handles end to end 201 management from ensuring completion of requirements from pre-hiring and updating all records up to post-employment
- Ensures confidentiality and secure access of 201 files including access controls and view
- Ensures that movements that are in the HCIS System are properly documented and filed in the 201
- Regularly updates the 201 files and disposes records that are more than 10 years from date of separation of the Team Member/s
