EMAIL & BACK OFFICE SUPPORT
- Posted 2 months ago
- Be among the first 10 applicants
Job Description
Home > Job Openings > Email & Back Office Support
About The Role
We're looking for a versatile support professional who can balance customer-facing communication with behind-the-scenes administrative work. You'll help customers navigate the product, resolve issues efficiently, and support day-to-day back office processes with accuracy and attention to detail.
What You'll Do
First Name *
Last Name *
Email Address *
Mobile Number *
Phone Number
Educational Attainment *Bachelor's DegreeAssociate DegreeVocational CourseUndergraduteHigh School Graduate
Province *Select a ProvinceAbraAgusan del NorteAgusan del SurAklanAlbayAntiqueApayaoAuroraBasilanBataanBatanesBatangasBenguetBiliranBoholBukidnonBulacanCagayanCamarines NorteCamarines SurCamiguinCapizCatanduanesCaviteCebuCompostela ValleyCotabatoDavao OccidentalDavao OrientalDavao del NorteDavao del SurDinagat IslandsEastern SamarGuimarasIfugaoIlocos NorteIlocos SurIloiloIsabelaKalingaLa UnionLagunaLanao del NorteLanao del SurLeyteMaguindanaoMarinduqueMasbateMetro ManilaMisamis OccidentalMisamis OrientalMountain ProvinceNegros OccidentalNegros OrientalNorthern SamarNueva EcijaNueva VizcayaOccidental MindoroOriental MindoroPalawanPampangaPangasinanQuezonQuirinoRizalRomblonSamarSaranganiSiquijorSorsogonSouth CotabatoSouthern LeyteSultan KudaratSuluSurigao del NorteSurigao del SurTarlacTawi-tawiZambalesZamboanga SibugayZamboanga del NorteZamboanga del Sur
City *Select a City
How Did You Hear About Us *FacebookGoogleIndeedInstagramJobstreetJoraKalibrrLinkedInReferralOthers
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About The Role
We're looking for a versatile support professional who can balance customer-facing communication with behind-the-scenes administrative work. You'll help customers navigate the product, resolve issues efficiently, and support day-to-day back office processes with accuracy and attention to detail.
What You'll Do
- Handle a variety of back office and administrative tasks for customers.
- Provide timely technical support to customers through email and chat.
- Troubleshoot issues and work toward clear, efficient resolutions.
- Guide customers through the software and help them understand how to use key features effectively.
- Maintain accurate and organized records of customer interactions and support activities through the CRM.
- Bachelor's degree in any field.
- At least 1 year of experience in the business process outsourcing industry, preferably supporting an international technical account.
- Good written and verbal communication skills in English.
- Comfortable learning and working with software applications and online tools.
- Detail-oriented, organized, and able to manage both customer support and back office responsibilities.
- Willing and able to work night shifts.
First Name *
Last Name *
Email Address *
Mobile Number *
Phone Number
Educational Attainment *Bachelor's DegreeAssociate DegreeVocational CourseUndergraduteHigh School Graduate
Province *Select a ProvinceAbraAgusan del NorteAgusan del SurAklanAlbayAntiqueApayaoAuroraBasilanBataanBatanesBatangasBenguetBiliranBoholBukidnonBulacanCagayanCamarines NorteCamarines SurCamiguinCapizCatanduanesCaviteCebuCompostela ValleyCotabatoDavao OccidentalDavao OrientalDavao del NorteDavao del SurDinagat IslandsEastern SamarGuimarasIfugaoIlocos NorteIlocos SurIloiloIsabelaKalingaLa UnionLagunaLanao del NorteLanao del SurLeyteMaguindanaoMarinduqueMasbateMetro ManilaMisamis OccidentalMisamis OrientalMountain ProvinceNegros OccidentalNegros OrientalNorthern SamarNueva EcijaNueva VizcayaOccidental MindoroOriental MindoroPalawanPampangaPangasinanQuezonQuirinoRizalRomblonSamarSaranganiSiquijorSorsogonSouth CotabatoSouthern LeyteSultan KudaratSuluSurigao del NorteSurigao del SurTarlacTawi-tawiZambalesZamboanga SibugayZamboanga del NorteZamboanga del Sur
City *Select a City
How Did You Hear About Us *FacebookGoogleIndeedInstagramJobstreetJoraKalibrrLinkedInReferralOthers
Please Specify *
Upload Resume *
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