Email & SMS Marketing Manager (WFH/US Client)

Join Our Team: Permanent Work-from-Home Opportunity!

With My Online Staff, You Accomplish More While Juggling Less!

My Online Staff is a leading outsourcing provider offering top-notch services to clients in Australia and New Zealand. We specialize in delivering efficient and cost-effective solutions across various industries, including construction and engineering. As we continue to expand, we are seeking a highly skilled and detail-oriented Executive Assistant to support our growing client base.

Why Choose Us

• Permanent Work from Home: Enjoy the flexibility and comfort of working from your own home.
• Non-Toxic Culture: Be part of a positive and respectful work environment.
• Supportive Team: Work with a team that supports your growth and success.
• No weekend work: Enjoy your weekends off to relax and recharge. Spend time with your family and loved ones.

About the Role:

With a growing customer base and a mission to deliver transformative results, we're looking for a data-driven, highly creative Email & SMS Marketing Manager to join our fast-moving team.

Your Mission

Drive revenue from our email and SMS channels and become the voice of our customers. You'll not only craft high-performing campaignsyou'll listen, gather feedback, and use insights to influence product launches, content, and marketing strategies.

What You'll Do

• Own the email and SMS strategy, planning, execution, and optimization for our Hair Thinning line & skin care line (shampoo, supplement, and Anti aging SPF, and skin supplement)
• Segment and personalize campaigns to maximize engagement and conversions
• A/B test subject lines, copy, offers, creative, and send times
• Track performance (open rates, CTR, CVR, revenue) and adjust based on data
• Develop flows (welcome, abandoned cart, post-purchase, win-back, etc.)
• Run surveys and build feedback loops to learn what our audience wantsnew products, content, or formats
• Collaborate with product, creative, and customer experience teams to align messaging and timing

You Might Be a Fit If You...

• Have 3+ years experience in email/SMS marketing (ecomm/beauty a plus)
• Know Klaviyo or similar platforms inside and out
• Are a clear writer with an eye for design and brand voice
• Understand consumer psychology and what drives clicks and purchases
• Are obsessed with metrics and test everything
• Ideally you are familiar with rebuy
• Care about skincare, self-care, and helping people feel their best

What You'll Help Shape

We don't just want to push messageswe want to learn. Your role is to engage our audience in two-way conversations that surface their needs, desires, and frustrationsso we can create better products, content, and experiences. You're part strategist, part copywriter, part customer whisperer.

Please read: If you believe you're a great fit for this role, we'd love to learn more about you! Please complete this quick Personality Test - https://forms.gle/VYDzuwistq3prabj7

Only applicants who complete the test will be endorsed to the next stage of the hiring process. We look forward to your application. Thanks!