Ecommerce Website Manager

Command UK Healthcare E-Commerce Growth, From Website Strategy to Revenue

Take full ownership of a UK e-commerce website's commercial success, from digital strategy and customer experience to conversion optimization and revenue performance. As an E-commerce Specialist, lead website trading, digital merchandising, and performance improvements for an established global healthcare organization. Make independent, data-driven decisions that strengthen online sales while building an international career with Emapta, where high-impact opportunities, professional growth, and the Top 1% experience for Top 1% talent come together.

Career Snapshot

• Employment Type: Full-time
• Shift: Mid Shift, Weekends Off
• Work Setup: Hybrid, SM Mega Tower, Ortigas

Exciting Perks Await!

• Day 1 HMO coverage for the principal with free dependent coverage after 1 year
• Competitive Salary Package plus Sign-On Bonus
• Hybrid work arrangement
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Bachelor's degree in Business or a related field, or equivalent qualification
• 5-7 years of hands-on e-commerce website management experience, preferably in a fast-paced B2B environment, with proven ownership of e-commerce strategy, website performance, customer acquisition, retention, conversion, and revenue growth
• Strong experience independently managing e-commerce websites using Magento/Adobe Commerce, BigCommerce, Shopify Plus, or similar enterprise platforms, beyond software development or coding
• Hands-on expertise in daily website operations, including product detail pages (PDPs), catalogues, category structures, digital merchandising, navigation, promotions, and content updates
• Proven ability to drive Conversion Rate Optimization (CRO) through UX/CX improvements, onsite search, buyer journey mapping, traffic funnel analysis, and landing page optimization
• Proficiency in Google Analytics 4 (GA4), Google Search Console, Google Ads, and SEO, with experience analyzing website traffic, conversions, and revenue performance to improve commercial results
• Strong understanding of the UK digital and e-commerce landscape, with commercial awareness, analytical thinking, and a customer-focused approach
• Excellent English communication, stakeholder management, and project management skills, with the ability to collaborate across teams, vendors, and external partners while independently managing priorities, deadlines, risks, and process improvements
• Strong organizational skills, attention to detail, adaptability, and proficiency in Microsoft Office, particularly Excel and PowerPoint
• Magento Admin experience in content management, product administration, and merchandising is an advantage; familiarity with CRM systems is preferred

Your Daily Tasks

E-Commerce Operations & Performance

• Oversee daily UK e-commerce website operations and trading performance, including promotional calendars, commercial activities, and sales KPIs
• Direct category merchandising, product content updates, and website navigation improvements alongside Category Management teams to strengthen customer journeys and conversions
• Administer e-commerce website content and merchandising, including product listings, PDPs, catalogues, category structures, product relationships, navigation, promotional pages, landing pages, and banners
• Maintain accurate product information, category assignments, navigation tags, attributes, and keywords to support new product merchandising
• Prepare website content and functionality for product launches, verifying product data, imagery, pricing, links, and customer journeys before launch
• Improve onsite search and product visibility through keyword refinement, synonyms, attributes, related products, and cross-selling opportunities for priority and exclusive brands
• Create and refine conversion-focused landing pages aligned with email promotions and wider marketing initiatives
• Evaluate customer behavior, search patterns, page engagement, and conversion metrics to improve website performance, product positioning, and customer experience
• Contribute to website design, feature enhancements, promotional offers, and product assortment decisions while meeting operational deadlines and business requirements

Digital Marketing & Campaigns

• Partner with Commercial and Marketing teams to execute digital strategies that increase website traffic, customer acquisition, conversions, and revenue
• Manage Google Ads and paid campaigns with external agencies, overseeing deployment, optimization, lead generation, and performance reporting
• Oversee email marketing, including newsletters, promotions, educational content, audience segmentation, automated journeys, testing, and performance tracking
• Execute SEO and content marketing initiatives to strengthen organic visibility, customer engagement, and lead generation
• Use approved AI tools to improve content creation, campaign execution, analytics, and productivity while maintaining brand standards and compliance

Marketing Technology & Optimization

• Manage the UK marketing technology ecosystem, including e-commerce platforms, email automation, analytics, and tracking solutions
• Optimize marketing workflows, data quality, audience segmentation, and automation while evaluating digital solutions that improve customer experience and commercial results
• Leverage approved AI tools for SEO, keyword research, content optimization, campaign planning, analytics, and reporting with appropriate human oversight
• Execute website content updates, landing page changes, tracking configurations, and basic front-end adjustments, escalating complex development requirements to technical specialists
• Coordinate with Global E-Commerce and IT teams on website enhancements, platform integrations, and technical improvements

Customer Insights & Analytics

• Analyze GA4, CRM, and customer behavior data to optimize website performance, marketing effectiveness, and conversion rates
• Monitor e-commerce KPIs and maintain dashboards tracking website sessions, revenue, average order value (AOV), conversions, product and category performance, customer acquisition, and campaign attribution
• Translate performance insights into actionable recommendations, prioritized improvements, and commercial growth strategies

Cross-Functional Collaboration

• Collaborate with UK Sales, Marketing, and Category Management teams to align website operations, merchandising, and digital initiatives with commercial priorities
• Partner with Global E-Commerce and IT teams to improve website functionality, operational efficiency, and platform best practices
• Resolve routine website issues and escalate complex technical or development concerns to appropriate specialists
• Perform other duties as assigned

About the Client

Our client is a global consumer healthcare leader specializing in rehabilitation, recovery, and sports medicine solutions. With more than 70 years of industry expertise, they manufacture and distribute products that support physical therapy, rehabilitation, pain management, mobility, and human performance. Their extensive portfolio includes internationally recognized healthcare brands used by professionals and patients worldwide. Through product innovation, clinical expertise, e-commerce, and global distribution capabilities, they help healthcare providers improve patient outcomes, restore independence, and support healthier, more active lives.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia'sBest Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!