Ecommerce Specialist

Company Description Lumio is focused on making clean, sustainable energy a seamless part of everyday life for households and businesses.

The company provides Smart Solar Solutions ranging from lifestyle appliances like solar fans and home security systems to commercial assets such as solar freezers and agricultural water pumps. Its technologies are designed to address real-world power challenges while helping customers save energy, reduce costs, and support environmental sustainability. Through Regional Hubs and offline conversion laboratories,

Lumio brings green technology closer to everyday consumers and MSMEs, removing barriers to adoption and empowering communities with reliable solar power.

Role Description The Ecommerce Specialist is a contract role responsible for managing and optimizing Lumio's online sales channels and digital storefronts. This hybrid position is based in San Fernando, with a mix of on-site work and work-from-home flexibility.

Day-to-day tasks include maintaining product listings, updating pricing and promotions, monitoring inventory levels, and ensuring accurate product information and imagery across platforms. The role also involves analyzing sales data and customer behavior, coordinating with sales and marketing teams to execute online campaigns, and improving the user experience to drive conversions. The Ecommerce Specialist will respond to customer inquiries related to online purchases, track order performance, and support continuous improvements in ecommerce operations.

Qualifications

• Strong E-Commerce experience, including managing product listings, online merchandising, and platform administration.
• Solid Sales skills with the ability to support online sales strategies, cross-selling, and upselling through digital channels.
• Excellent Customer Service capabilities to address online inquiries, resolve issues, and maintain a positive buyer experience.
• Advanced Analytical Skills to interpret sales metrics, conversion data, and customer behavior, and recommend improvements.
• Clear and professional Communication skills for collaborating with cross-functional teams and engaging with customers.
• Familiarity with ecommerce platforms (e.g., Shopify, WooCommerce, or similar) and basic understanding of digital marketing concepts.
• Proficiency with spreadsheets and reporting tools for tracking performance metrics and preparing regular updates.
• Ability to work effectively in a hybrid environment, managing priorities both on-site in San Fernando and remotely.
• Previous experience in retail, solar, sustainable energy, or technology products is an advantage.
• Relevant education or training in business, marketing, ecommerce, or a related field is preferred.