Ecommerce Specialist

Company Description

InnoGen Pharmaceuticals Inc. is a Philippine-based pharmaceutical company focused on transforming existing products into innovative, high-quality, and cost-effective drug formulations that benefit end users. Formed from the fusion of nine Filipino-owned pharmaceutical companies in 2010, InnoGen now concentrates on Cardio-Metabolic, CNS and Gastro, and Anti-infective and Respiratory therapeutic areas, supported by ethical nationwide marketing and promotions. The company is recognized as the first national organization to provide second-to-innovator, off-patent pharmaceutical products. Through global technology transfer and partnerships, InnoGen gains access to advanced information and facilities, strengthening its competitiveness in drug manufacturing. Guided by a vision to lead the Philippine market and compete globally, its mission and values emphasize health, integrity, customer focus, innovation, and a strong commitment to Innovating Generics because We Value Life.

Role Description

The Ecommerce Specialist is a full-time, on-site role based in Quezon City, responsible for managing and optimizing InnoGen's online sales channels and digital customer touchpoints. This role involves overseeing product listings, pricing, promotions, and inventory visibility across ecommerce platforms, ensuring accurate and up-to-date information. The Ecommerce Specialist will monitor website and marketplace performance, analyze sales data and customer behavior, and recommend strategies to increase online revenue and engagement. Day-to-day tasks include coordinating with sales, marketing, and supply chain teams, responding to online customer inquiries, and supporting digital campaigns that promote InnoGen's products. The role also includes maintaining compliance with industry and company standards, improving user experience, and contributing to continuous process enhancements in ecommerce operations.

Qualifications

• Candidates should possess strong E-Commerce skills, including experience with online marketplaces, product listing management, and basic knowledge of digital merchandising.
• Candidates should possess solid Sales and Customer Service skills to drive conversions, handle inquiries professionally, and support a positive buyer experience.
• Candidates should possess excellent Analytical Skills to interpret data, track performance metrics, and identify opportunities for optimization.
• Candidates should possess effective Communication skills for clear coordination with internal teams and professional interaction with external partners and customers.
• Relevant skills and qualifications include familiarity with digital marketing tools, basic understanding of SEO for ecommerce, proficiency in MS Excel or similar tools, and experience in pharmaceuticals or healthcare-related industries.
• A bachelor's degree in Business, Marketing, Commerce, Information Technology, or a related field is preferred, along with the ability to work on-site in Quezon City and collaborate in a fast-paced, cross-functional environment.