Position Type: Full Time
Location: Philippines (Remote)
Schedule: 9:00am-6:00pm EST
About The Company
Our client manufactures and markets beauty and personal care products sold in over 100 countries and 10,000+ retail locations. They were established in South Florida in 2003, and have been partnering with leading retailers and brands while also selling directly to consumers through e-commerce channels.
Their focus is simple: create high-quality, trend-driven products that wow customers—supported by a culture of innovation, accountability, and execution excellence.
About The Role
The eCommerce Specialist own the end-to-end performance, operations, and growth of all e-commerce channels (Amazon, Shopify, and additional marketplaces).
This role is responsible for managing the full e-commerce ecosystem, including forecasting, inventory planning, product performance, listings, pricing, and operational execution, while ensuring alignment between digital sales, finance, and manufacturing.
Responsibilities
- eCommerce Operations Management: Own end-to-end operations across Amazon, Shopify, and other marketplaces to ensure smooth daily execution.
- Revenue & Growth Optimization: Own revenue performance, identify growth opportunities, and improve margins through strategic decision-making.
- Forecasting & Inventory Planning: Manage demand forecasting, replenishment, and stock levels to maintain product availability while minimizing overstocks.
- Production & Supply Coordination: Translate forecasts into production requirements while aligning with batch sizes, MOQs, and supply constraints.
- Inventory Systems Control: Ensure accurate inventory tracking across all platforms, systems, and internal records.
- Catalog & Listing Management: Oversee product listings, pricing, bundles, positioning, and content across all sales channels.
- Listing Performance Optimization: Continuously improve listings to increase conversion, visibility, and overall sales performance.
- SKU Performance Analysis: Review SKU-level sales and margin data to determine products to scale, optimize, or discontinue.
- Promotions & Commercial Planning: Lead promotional planning aligned with inventory levels, revenue targets, and profitability goals.
- Operational Efficiency & Automation: Identify process inefficiencies and implement tools or automation to improve workflows and scalability.
- Reporting & Data Management: Maintain dashboards and centralized reporting for forecasting, inventory, and business performance.
- Finance & Systems Alignment: Partner with finance to align inventory, purchase orders, and QuickBooks records.
- Process Documentation & SOPs: Create and maintain SOPs, workflows, and training materials for operational consistency.
- Cross-Functional Collaboration: Work closely with marketing, operations, and leadership to support strategic growth initiatives.
Competencies And Qualifications
Must-Have
- Proven experience managing end-to-end e-commerce operations (Amazon and Shopify required)
- Strong understanding of both growth and operational sides of e-commerce (performance + supply chain)
- Experience owning revenue performance, not just execution
- Hands-on experience with tools such as Sellerboard, Amazon Seller Central, Shopify, and Google Sheets/Excel
- Familiarity with inventory planning, forecasting, and manufacturing constraints
- Experience working with financial systems such as QuickBooks and understanding of COGS, margins, and P&L
- Strong analytical skills with ability to translate data into decisions
- Ability to operate both strategically and hands-on in execution
- Experience building or improving processes in unstructured environments
- Strong ownership mindset with ability to lead without constant direction
- Excellent communication and cross-functional coordination skills
- Ability to work in a time zone aligned with US operations
What We Offer
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Leave (SIL)
- Free Learning and Development Programs
Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
