Ecommerce Executive

Remote, Phillipines | Full time |

Factra is a UK manufacturer of e-liquids, vape products, nicotine pouches, CBD and health food supplements. We manufacture in Manchester and sell direct to consumers through a portfolio of brand websites.

We are looking for someone to trade two to three of those websites day to day. This is a hands-on trading role with no direct reports.

The role

You will own the commercial performance of your sites. Revenue, conversion rate and average order value against target, reviewed weekly.

Our brands run on different platforms, so you need to be comfortable moving between them rather than expert in one.

Marketplace channels are handled separately. Your focus is our own websites.

What you will do

Build and maintain product listings, including copy, images, attributes, variants and categorisation.

Execute the pricing and promotional calendar, covering discount codes, bundles, multibuys and seasonal campaigns.

Merchandise the sites, including homepage, category ordering, on-site search results, and cross-sell and upsell placements.

Monitor stock availability daily. Flag low stock lines to our production team and remove or replace products that are out of stock.

Produce daily and weekly trading reports in GA4. Identify where customers are dropping off and act on it.

Test and improve product pages, basket and checkout. Report what you changed and what it delivered.

Check site health routinely, including broken links, failed transactions, page speed and checkout errors.

Work with our marketing team so that site content and campaign activity line up.

What we are looking for

Three or more years running live e-commerce sites, with clear ownership of trading numbers rather than support tasks.

Hands-on experience across at least two of Shopify, WooCommerce and Magento, including bulk product uploads and CSV handling.

Confident with GA4, Google Search Console and spreadsheet analysis. You should be able to explain why a number moved, not only report that it moved.

Written and spoken English at B2 or above. Most of your working day is written communication with the UK team.

Availability across UK business hours, with reliable internet and backup power.

Active use of AI tools in your daily work. Tell us which tools you use and what you have automated with them.

You must be comfortable working in nicotine, vape and CBD categories. These are age-restricted products sold to over 18s only.

Useful but not essential

Experience in a regulated or FMCG category. Basic HTML and CSS. Experience trading more than one site at the same time.

What we offer

Fully remote work, paid monthly in USD.

A quarterly performance bonus against revenue and conversion targets on your sites.

A pay review at six months.

Direct ownership of live sites with real budget and real numbers, and a short route to decisions.

A growing UK manufacturer with multiple brands, and scope to take on more sites as you prove yourself.