Position Type: Full-time
Location: Philippines (Remote)
Schedule: EST
About the Company
Our client is a leading online retailer specializing in premium pet products sold across Amazon, Chewy, Walmart, and Shopify. The company is dedicated to building a strong, emotionally engaging digital presence that connects with pet owners through storytelling, community, and creativity.
About the Role
The Ecommerce Catalog & Channel Performance Manager will own catalog health, channel performance, and profitability oversight across Shopify and Walmart Seller Central. This is a strategic oversight role you will guide listings, advertising, inventory, and financial performance while coordinating closely with internal teams and external agencies. This is not an execution-only role; you will ensure that strategy is followed, metrics are met, and partners are held accountable.
Responsibilities
Catalog Management
- Oversee product listings on Shopify and Walmart Seller Central.
- Ensure titles, attributes, images, variations, and compliance requirements are accurate and optimized.
- Audit listing quality, suppression issues, and content gaps.
- Coordinate with internal staff and external agencies on updates, launches, and optimizations.
Channel Expertise
- Monitor ranking, conversion, pricing, fulfillment models, and fee structures across both platforms.
- Track Buy Box, content score, listing quality, and policy compliance on Walmart.
- Manage collections, navigation, bundles, and merchandising on Shopify.
Performance & Metrics Monitoring
- Track traffic, conversion rate, AOV, ROAS, TACOS, margin, and contribution profit.
- Build dashboards pulling data from Shopify, Walmart, advertising platforms, and internal reports.
- Identify trends and recommend corrective actions.
- Hold agencies accountable for performance against KPIs.
Inventory & Forecasting
- Monitor inventory levels, sell-through, and aging stock.
- Coordinate replenishment planning to prevent stockouts and overstock.
- Forecast demand based on seasonality, promotions, and historical data.
Profitability Oversight
- Analyze landed cost, platform fees, ad spend, discounts, and chargebacks.
- Monitor SKU-level contribution margin and flag margin erosion.
- Recommend pricing or promotional adjustments as needed.
Competencies and Qualifications
Must-Have
- 35 years experience managing Shopify and/or Walmart Seller Central.
- Strong Shopify catalog management expertise.
- Deep familiarity with Walmart Seller Central operations and Buy Box dynamics.
- Experience tracking performance metrics and ecommerce KPIs.
- Ability to build dashboards and analyze large datasets.
- Strong understanding of ecommerce unit economics.
- Experience working with and managing external agencies or vendors.
- Proven ability to drive accountability and performance outcomes.
Nice-to-Have
- Experience with Shopify merchandising, bundles, and site navigation optimization.
- Contribution margin and SKU-level profitability analysis experience.
- Inventory planning and demand forecasting experience.
- Familiarity with BI or reporting tools.
- Degree in Business, Marketing, Analytics, or related field.
- Strong understanding of US consumer behavior and market dynamics.
Key Qualities
- Data-driven and detail-oriented.
- Strong problem-solving and analytical skills.
- Strategic thinker with ability to translate insights into action.
- Excellent communication and stakeholder management skills.
- Comfortable challenging partners when performance does not meet expectations.
What We Offer
- 100% Remote Work Work from anywhere in the Philippines.
- Growth & Learning Be part of a fast-paced, data-informed e-commerce team.
- Creative Impact Your designs directly influence customer engagement and sales performance.
Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
The interview process includes a Recruiter Interview, Client Interview, and Assessment. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.
