E-Commerce Specialist (Shopee)

Job ID: 9-ECO-ECS2

Job Summary: The E-Commerce Specialist (Shopee) is responsible for managing and optimizing the company's Shopee store to ensure accurate product listings, smooth daily operations, effective promotions, and strong store performance. The role monitors store activities, coordinates with relevant teams, and analyzes sales and platform data to support e-commerce growth.

Job Description:

• Manage the daily operations of the company's Shopee store, including product listings, pricing, inventory, and store updates.
• Ensure product availability, information, pricing, images, descriptions, and specifications are accurate and up to date.
• Create, update, and optimize product listings to improve product visibility, customer engagement, and conversion.
• Manage multi-variant SKUs, including shades, sizes, bundles, and other product variations.
• Monitor product listings and store performance and implement necessary improvements.
• Maintain and update basic Shopee store settings and features to ensure smooth store functionality.
• Set up and update automated customer service replies and assist in maintaining accurate customer-facing information.
• Assist in implementing Shopee campaigns, promotions, vouchers, discounts, and other platform activities.
• Coordinate with the E-Commerce, Marketing, Warehouse, Customer Service, and other relevant teams to ensure smooth store operations.
• Coordinate with livestream hosts or the livestream team to support Shopee Live selling activities.
• Compile, organize, and monitor daily Shopee store performance data.
• Track sales, orders, traffic, conversion rates, product performance, and other relevant e-commerce metrics.

Job Qualifications:

• Bachelor's degree in E-Commerce, Marketing, Business Administration, Information Technology, or a related field.
• At least 6 months of relevant experience in Shopee e-commerce store management.
• Proven experience managing Shopee Seller Center and day-to-day marketplace operations.
• Experience managing stores in the beauty, cosmetics, perfume, hair care, or FMCG industry is preferred.
• Must have experience handling multi-variant SKUs such as shades, sizes, bundles, and product variations.
• Strong understanding of Shopee Seller Center, product listing optimization, promotions, campaigns, and platform tools.
• Strong attention to detail, particularly in product information, pricing, inventory, and store updates.
• Ability to manage multiple products, promotions, campaigns, and store updates efficiently.
• Familiarity with Shopee analytics, seller tools, vouchers, campaigns, and promotional features.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook), LarkSuite, DingTalk, or similar software.

Offered Salary Range: ₱23,000.00 – ₱25,000.00 + Non-Taxable Monthly Bonus

Work Arrangement: Fully Onsite; Mondays to Saturdays from 8:30 AM to 5:30 PM

Office Address: 2605, Housy Tower, 430 Sevilla St. cor. Muelle Dela Industria, San Nicolas, Manila

Vacancies: 1