Job Description

We have running several stores across Lazada,Shopee,Shopify,Tiktok and other digital channels over 15 years. We are looking for like minded E-Commerce Assistant to help manage and grow our online business across these channels.

We specialise in photography, video, lighting, content creation and creator equipment, working with brands across the imaging and creative industry. If you enjoy e-commerce, gadgets, online shopping and figuring out how to make products sell better online, we would love to hear from you.

What You'll Be Contributing

You will be involved in the day-to-day operation and growth of our e-commerce business, including:

Manage product listings across Shopify, Shopee, Lazada and TikTok Shop
Create and update product titles, descriptions, specifications, images, pricing and promotions
Ensure product information, stock availability and pricing are accurate across different platforms
Upload new products and organise collections, categories, tags and product variants
Coordinate online orders, fulfilment, stock allocation and order-related issues
Monitor inventory and work with the team to minimise overselling and stock discrepancies
Respond to customer enquiries through marketplace chats, website messages and other online channels
Assist customers with product availability, compatibility and basic product recommendations
Set up marketplace promotions, vouchers, campaign pricing and platform sales events
Improve product pages to increase traffic, conversion and discoverability
Work with the marketing team on product launches, promotions, social media campaigns and advertising
Monitor competitor pricing, marketplace trends and new products
Review sales performance and identify opportunities to improve listings, promotions and conversion
Help streamline and automate e-commerce workflows as the business grows

We're Looking For Someone Who

Is comfortable working with e-commerce platforms and learning new systems
Is organised and pays strong attention to detail
Can manage multiple products, orders and tasks without losing track of information
Writes clear English and is comfortable communicating with customers
Has a good eye for how products should be presented online
Is commercially aware and interested in what makes customers click and buy
Is comfortable using spreadsheets and digital tools
Takes initiative instead of waiting for every task to be assigned

Experience with Shopify, Shopee Seller Centre, Lazada Seller Center, TikTok Shop, Canva, would be an advantage, but we are also open to candidates who are eager to learn.

Bonus Points If You

Are interested in photography, videography or content creation
Understand basic SEO and Google search
Have experience creating marketplace listings that convert
Have worked with inventory, ERP or order-management systems
Enjoy experimenting with AI tools and automation
Can create simple graphics, short-form content or product videos

Why Join Red Dot

This isn't a role where you'll only process orders.

You'll get exposure to the full e-commerce journey - from new product launches and merchandising to marketplaces, digital marketing, customer behaviour, inventory systems and automation.

We have an extensive of paid apps to ensure we're at the forefront of the e-commerce in this ai-centric economy. We're actively exploring better ways to connect our e-commerce channels, automate repetitive work and use AI to make both our internal operations and customer experience better.

You'll have room to contribute ideas, test improvements and see the direct impact of your work on the business.