E-Commerce & Marketplace Manager

Job Summary:

We are looking for a Digital Commerce & Marketplace Manager who will manage the strategy, growth, and execution of our e-commerce business across digital platforms.

This role will be responsible for driving online sales and commercial performance, managing digital commerce initiatives, and ensuring a seamless customer experience across online and offline channels.

What You'll Do

• Manage digital commerce strategy and growth by developing and executing initiatives aligned with business objectives, while identifying opportunities to increase online sales, customer engagement, conversion, and overall business performance.
• Manage marketplace operations and product catalogs by ensuring accurate product information, pricing, promotions, content, availability, and overall online merchandising across digital platforms.
• Manage e-commerce campaigns and commercial activities by planning promotional calendars, coordinating campaign execution, working with external platform partners, and ensuring timely and accurate implementation of promotions.
• Manage cross-functional and omnichannel execution by working closely with internal teams and external partners to align online and offline initiatives and deliver a consistent customer experience across physical and digital channels.
• Manage performance, marketing, and continuous improvement by monitoring key business metrics, analyzing customer and market insights, optimizing digital campaigns, and identifying new opportunities to improve customer experience, operational efficiency, and commercial results.

What We're Looking For

• Bachelor's degree in Business, Marketing, E-Commerce, Management, or a related field.
• At least 6-8 years of experience in e-commerce, digital commerce, online marketplace management, or a related field, with 2–3 years in a leadership or managerial capacity.
• Proven experience managing e-commerce platforms, digital campaigns, marketplace operations, and online commercial activities.
• Strong understanding of e-commerce strategy, digital marketing, campaign management, performance analytics, and customer experience.
• Strong commercial mindset with excellent stakeholder management, communication, analytical, project management, and problem-solving skills.