E-Commerce Executive Assistant

Job Title: Executive Assistant to the CEO – Ecommerce Industry

About the Company

Our client is a fast-growing ecommerce company that designs, develops, and sells private label products across multiple brands, supplying customers throughout the UK and internationally. They are not a corporate business — they move quickly, challenge ideas, and are always looking for better ways of doing things. Their culture is built on integrity, accountability, and continuous improvement, with real opportunity for talented people to grow alongside the business.

The Opportunity

We're looking for an exceptional Executive Assistant to the CEO to become the CEO's trusted right hand. This is not a traditional admin role — you'll be involved in business strategy, leadership meetings, major projects, and helping drive the company forward.

You'll work directly with the CEO to organise priorities, remove distractions, and ensure important work gets done. You'll become the central point of coordination between departments, keeping projects on track and making sure nothing falls through the cracks.

No two days are the same — one morning might be organising leadership meetings and following up on action items, the next you could be preparing reports, researching suppliers, supporting recruitment, or coordinating a new product launch.

Key Responsibilities

• Manage the CEO's diary and priorities
• Coordinate meetings, agendas, and action points
• Follow up with managers to ensure deadlines are met
• Prepare reports, presentations, and business documents
• Screen emails and prioritise communications
• Track multiple business projects simultaneously
• Organise travel and appointments as needed
• Help improve internal systems and processes
• Conduct research on products, suppliers, and business opportunities
• Assist with recruitment and onboarding
• Maintain confidentiality at all times
• Anticipate problems before they arise
• Act proactively rather than waiting to be asked

What We're Looking For

• Exceptionally organised, with a love of creating order from chaos
• A strategic thinker who plans several steps ahead
• Confident communicating with senior leadership
• Skilled at managing multiple priorities without becoming overwhelmed
• Naturally proactive and self-directed
• Excellent written and spoken English
• Outstanding attention to detail
• Confident using Microsoft 365, Teams, Excel, and AI tools such as ChatGPT and Claude
• A fast learner who stays calm under pressure
• Able to work independently with minimal supervision
• Discreet, trustworthy, and comfortable handling confidential information

Essential Skills

• Excellent organisational ability
• Outstanding written communication
• Strong time management
• High attention to detail
• Excellent Microsoft Office skills
• Comfortable learning new software quickly
• Ability to handle confidential information professionally

Preferred (Not Essential)

• Previous Executive Assistant, Personal Assistant, or Operations Coordinator experience
• Experience supporting founders, CEOs, or senior executives
• Background in ecommerce, retail, or Amazon businesses
• Project management experience
• Familiarity with ClickUp, Monday.com, Asana, Planner, or similar tools

What's In It For You

• A varied role with genuine responsibility and impact
• Direct exposure to how a growing business is run
• Ongoing professional development, coaching, and mentoring
• A supportive team culture that values initiative
• 23 days annual leave (including 3 public holidays)
• Annual performance-based bonus
• Regular team events and socials

If you love organisation, thrive on responsibility, and want to work closely with an ambitious CEO to help build something exceptional — we'd love to hear from you.

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