Job Type: Full Time, On-Site
Job Location: Manila, Philippines
Job Summary:
The E-Commerce Associate is responsible for managing and maintaining online product listings to ensure accurate and up-to-date information across digital platforms. This role involves product posting, content updates, and assisting in promotional activities while providing minimal customer service support when needed.
Key Responsibilities:
Product Management:
- Upload, maintain, and optimize product listings across various e-commerce platforms.
- Ensure product descriptions, specifications, and other details are accurate and up-to-date.
- Coordinate the upload of high-quality product images that align with brand standards.
Promotions & Pricing:
- Implement and manage discount promotions in line with marketing strategies.
- Monitor and verify the accuracy of product pricing across all platforms.
Data Entry & Maintenance:
- Regularly update product inventory levels and related product information.
- Encode and maintain accurate sales and product data for reporting and analysis.
Customer Service Support:
- Assist in handling basic customer inquiries as needed.
- Coordinate with the customer service team to support smooth and timely responses.
Coordination with other Departments
- Collaborate with e-commerce and marketing teams to support ongoing initiatives.
- Prepare and present regular task updates and reports.
- Assist in editing graphics for marketing collateral and participate in content creation efforts.
