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shangri-la group

Duty Manager

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  • Posted 15 hours ago
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Job Description

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

We are hiring for a Duty Manager.

As a Duty Manager, We Rely On You To

  • Enhance overall guest experience during their stay
  • Supervise and direct the front desk team
  • Ensure all colleagues are kept up-to-date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective

We Are Looking For Someone Who

  • Takes pride in being a hotelier
  • Is a self-starter
  • Is a friendly, helpful and trustworthy leader
  • Fully understands room operations
  • Fully understands front desk operations
  • Communicates and writes with fluency in English (as well as the local language)
  • Has experience in the same capacity, preferably in a luxury hotel
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal skills

If you are the right person, what are you waiting for Click the apply button now!

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Job ID: 146630685