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Dutch Bilingual Client Services Associate
  • Posted 19 hours ago
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Job Description

BENEFITS :
Paid Language Premium
Allowances
HMO
Position: Dutch Bilingual Client Services Associate
Industry: Business Process Outsourcing
Company Location: Pasig City
Work Schedule: Shifting
JOB DETAILS :
COMPANY PROFILE: A globally recognized provider of resources and customer solutions, committed to creating seamless and positive customer experiences. With years of proven industry expertise, the company has established itself as a leading name in the outsourcing and business services sector.

Position: Dutch Bilingual Client Services Associate
Industry: Business Process Outsourcing
Company Location: Pasig City
Work Schedule: Shifting
Work Set-Up: Onsite

JOB REQUIREMENTS:
Filipino national proficient in speaking, reading, and writing Dutch and English Language.
Open to Bachelor's degree holders, Associate degree holders, undergraduates, and vocational course graduates.
Customer service experience is an advantage but not required,
Amendable to work onsite.

JOB RESPONSIBILITIES:
Handle inbound and outbound customer interactions through phone, email, chat, letters, fax, mail, social media, and other channels using Dutch and English.
Assist and communicate with Dutch-speaking clients, addressing their inquiries, concerns, and requests professionally.
Prepare, update, and distribute reports, correspondence, and translations in Dutch and English as needed.
Conduct basic data analysis and review information to identify and resolve customer-related concerns.
Perform other related tasks.

HOW TO APPLY:
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Key Skills

Basic data analysis