Documentation and Traffic Outbound Coordinator

About the Role

The Documentation and Traffic (Outbound) is responsible for preparing, verifying, and processing outbound shipment documents while ensuring accurate customer transactions and timely release of cargo. The role serves as the primary point of contact for customers regarding outbound documentation, payment processing, and shipment coordination, ensuring compliance with company policies, shipping regulations, and service standards.

Qualifications

• EducationBachelor's degree in Business Administration, Office Administration, Communication, Logistics, Supply Chain Management, Maritime Studies, or any related four-year course.
• ExperiencePreferably with 1–2 years of experience in Documentation, Customer Service, Logistics, Shipping, Freight Forwarding, Maritime, or related industries.
• TrainingTraining in Customer Service, Documentation, Shipping Operations, Logistics, Supply Chain Management, or related fields is an advantage.