Job Description
About the Role
We are seeking a detail-oriented Distribution Coordinator to manage property onboarding and maintain listing accuracy across our Property Management System (PMS) and key distribution channels. In this role, you will ensure seamless channel integrations, accurate content and rate mapping, and optimal system performance to drive smooth, efficient distribution operations.
Key Responsibilities
● Property Onboarding & Listing Management: Onboard and manage new and existing properties across PMS and distribution channels, including rate plan mapping, channel manager integration, and overall content management.
● Content & Channel Maintenance: Update copy, imagery, and settings across third-party extranets, PMS, and channel management systems to maintain accurate listings on OTAs, GDS, corporate, and direct booking channels.
● Integration & Setup: Assist in configuring new distribution channels and integrating properties into existing sales platforms.
● Auditing & Channel Health: Conduct regular audits and monitor channel health to verify active connections, maximum visibility, and full system functionality.
● Troubleshooting & Data Integrity: Promptly resolve channel-related discrepancies or technical sync issues, maintaining data accuracy and consistency across all systems through strict quality controls.
● Operational Support: Perform administrative tasks as needed to support daily distribution operations.
Qualifications
● OTA & Channel Expertise: Hands-on experience managing listings, inventory, and content on major platforms, including Airbnb, Booking.com, and Expedia.
● Technical Proficiency: Proven understanding of the technical relationship between PMS and Channel Managers, with the ability to navigate API connections, map rate plans, and troubleshoot sync errors.
● Experience: Minimum of 1 year of direct experience in distribution operations or channel management within the hospitality sector.
● Detail-Oriented: Exceptional attention to detail with high standards for data accuracy and
quality control.
