Dispatch Coordinator

Key Responsibilities

● Asset Management:

○ Conducts inventory of Cars/Keys/Cards

○ Ensures that all the cars that will be used have corporate cards along with the keys.

○ Incharge on all transfers of cars to different locations for (Disposal).

● Driver Management:

○ Ensure that all drivers with trips on a daily basis are checked and monitored.

○ License/Proper Uniform/Pre trip and Post trip interview checking.

○ Maintain regular communication with the drivers to relay information and provide updates and manage issues of drivers on the field.

● Document Handling:

○ Ensure timely submission of DTR.

○ In charge of the monitoring of all fuel reports and RFID reports.

○ Timely submission of needed documents to other departments.

● Monitoring and Tracking:

○ Use of GPS to track drivers and location real time.

○ Ensure that drivers adhere to the schedules provided to them.

○ Reroute if necessary

Qualifications

● Experience:

○ Proven track record of successfully managing customer service teams and meeting performance targets.

● Skills and Competencies:

○ Excellent leadership, communication, and interpersonal skills.

○ Strong problem-solving and conflict-resolution abilities.

○ Commitment to delivering exceptional customer experiences.

○ Knowledgeable on the use of Excel

○ certifications in logistics, transportation, or emergency dispatch is a plus