Dispatch Coordinator

Key Responsibilities

Asset Management:

Conducts inventory of Cars/Keys/Cards

Ensures that all the cars that will be used have corporate cards along with the keys.

Incharge on all transfers of cars to different locations for (Disposal).

Driver Management:

Ensure that all drivers with trips on a daily basis are checked and monitored.

License/Proper Uniform/Pre trip and Post trip interview checking.

Maintain regular communication with the drivers to relay information and provide updates and manage issues of drivers on the field.

Document Handling:

Ensure timely submission of DTR.

In charge of the monitoring of all fuel reports and RFID reports.

Timely submission of needed documents to other departments.

Monitoring and Tracking:

Use of GPS to track drivers and location real time.

Ensure that drivers adhere to the schedules provided to them.

Reroute if necessary

Qualifications

Experience:

Proven track record of successfully managing customer service teams and meeting performance targets.

Skills and Competencies:

Excellent leadership, communication, and interpersonal skills.

Strong problem-solving and conflict-resolution abilities.

Commitment to delivering exceptional customer experiences.

Knowledgeable on the use of Excel

certifications in logistics, transportation, or emergency dispatch is a plus