Director

CRM Director

We are hiring a Solutioning & Transformation Leader to drive sales-facing

consulting and delivery solutioning across next-generation ways of working, including:

• AI-Driven SDLC (AIDLC)
• Product-based operating models
• Value stream-aligned delivery
• DevOps, Release Orchestration & Pipeline Intelligence
• Security, Risk & Compliance integration into SDLC
  
  

This role combines strategic consulting, pre-sales leadership, and delivery accountability,

With a Mandate To

• Shape large, differentiated deals
• Define future-ready operating models
• Conduct rapid diagnostic assessments
• Translate vision into implementable, commercially viable solutions
  
  

Key Responsibilities

• Sales Leadership & Strategic Solutioning
• Lead solutioning for large/strategic deals
• Partner with Sales, Account Leadership, and Industry Verticals to:
  
  

&cir Shape deal strategy and win themes

&cir Build differentiated transformation propositions

• Craft executive narratives and storytelling tailored to:
  
  

&cir CIO / CTO: modernization, resilience, security

&cir Business leaders: value realization, speed, innovation

&cir Engineering leaders: execution feasibility, productivity

• Anchor solution defense discussions and respond to complex client objections
• Design of Next-Gen Ways of Working (WoW)
  
  

Define And Institutionalize Modern Delivery Constructs

AIDLC & Engineering Productivity

• Embed AI across SDLC phases (requirements, coding, testing, ops)
• Define productivity baselines and uplift models
  
  

Product & Value Stream Operating Models

• Design POD-based structures aligned to value streams
• Enable product lifecycle ownership and funding models
• Define governance models aligned with SAFe / Lean Portfolio Management
  
  

DevOps & Platform Engineering

• Define enterprise-scale DevOps operating model
• Design platform engineering constructs (self-service platforms, golden paths)
• Align DevOps to value stream flow efficiency
• Current-State Diagnostics (Dipstick Assessments)
• Lead rapid maturity assessments across:
  
  

&cir SDLC / PDLC / Data lifecycle

&cir DevOps maturity and pipeline efficiency

&cir Release management practices

&cir Security & compliance posture

&cir Operating model (project vs product vs value stream)

• Use structured frameworks to:
  
  

&cir Identify systemic inefficiencies

&cir Quantify value leakage (cycle time, defects, rework)

• Present findings as executive insights with clear ROI opportunities
• Future-State Architecture & Transformation Roadmaps
• Define target operating model, including:
  
  

&cir Org structure (value streams, PODs, platform teams)

&cir Delivery processes and governance

&cir Toolchain modernization (DevOps, data, AI platforms)

• Develop phased transformation roadmaps:
  
  

&cir Quick wins vs strategic initiatives

&cir Change management and adoption plans

• Ensure alignment with:
  
  

&cir Client constraints (budget, talent, legacy systems)

&cir Commercial constructs and delivery scalability

• Thought Leadership & Capability Building
• Develop market-facing assets:
  
  

&cir POVs, whitepapers, transformation playbooks

&cir Industry-specific solution blueprints

• Build internal capability in:
  
  

&cir AIDLC

&cir DevOps & platform engineering

&cir Value stream transformation

• Mentor senior consultants and solution architects
  
  

Experience

Required Experience & Qualifications

• 15–20+ years in IT services / consulting / digital transformation
• Experience working with global clients and C-level stakeholders
  
  

Functional Expertise

• Deep expertise in:
  
  

&cir SDLC / PDLC / Data lifecycle

&cir Agile, SAFe, DevOps, Platform Engineering

&cir Product operating models & value streams

• Strong understanding of:
  
  

&cir Release management and orchestration at scale

&cir Enterprise toolchains (CI/CD, testing, monitoring)

DevOps & Engineering Depth

• High level or architectural understanding of:
  
  

&cir CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps)

&cir Infrastructure as Code (Terraform, CloudFormation)

&cir Containerization & orchestration (Docker, Kubernetes)