Director Total Rewards

Director – Total Rewards (Compensation, Benefits, Payroll & Timekeeping)

Position Summar

yThe Director – Total Rewards is responsible for leading the organization's compensation, benefits, payroll, and timekeeping functions for eClerx Philippines. The role develops and executes reward strategies that attract, retain, and motivate talent while ensuring accurate and compliant payroll processing, effective time and attendance administration, and operational excellence. The Director partners with HR, Finance, Operations, Legal, and global stakeholders to deliver an exceptional employee experience and maintain compliance with Philippine labor laws and company policies

.
Total Rewards Strate

• gyDevelop and execute a comprehensive Total Rewards strategy aligned with eClerx's global business objective
• s.Lead the design of competitive compensation and benefits programs that enhance employee value propositio
• n.Ensure Total Rewards programs support talent acquisition, retention, engagement, and performanc

e.Compensati

• onLead annual compensation planning includin
• g:Merit increas
• esSalary benchmarki
• ngMarket prici
• ngPromotion and adjustment revie
• wsBonus planni
• ngMaintain salary structures, job architecture, grading frameworks, and compensation governanc
• e.Conduct market benchmarking using reputable salary survey
• s.Recommend executive and leadership compensation proposal
• s.Ensure internal equity and external competitivenes

s.Benefits & Wellne

• ssDesign, evaluate, and optimize employee benefits programs includin
• g:H
• MOLife Insuran
• ceRetirement pla
• nsLeave progra
• msWellness initiativ
• esEmployee assistance progra
• msNegotiate with benefits providers and brokers to maximize value and cost efficienc
• y.Monitor utilization and effectiveness of benefit offering

s.
Payroll Leaders

• hipLead the end-to-end payroll function, ensuring timely and accurate payroll processing for all employe
• es.Oversee payroll administration, including salaries, overtime, shift differentials, holiday pay, allowances, incentives, commissions, bonuses, and final p
• ay.Ensure payroll complies with all applicable Philippine statutory and tax regulations, including BIR, SSS, PhilHealth, Pag-IBIG, and DOLE requiremen
• ts.Partner with Finance to ensure accurate payroll accounting, accruals, reconciliations, and financial reporti
• ng.Establish and maintain payroll governance, internal controls, and audit readine
• ss.Manage payroll vendors and outsourced payroll providers, ensuring adherence to service level agreemen
• ts.Lead payroll system enhancements, automation initiatives, and process improvements to improve efficiency and accura
• cy.Oversee payroll issue resolution and escalation management, ensuring high levels of employee satisfacti

on.
Timekeeping & Workforce Administra

• tionOversee the organization's timekeeping and attendance management proces
• ses.Ensure accurate recording and validation of work hours, overtime, night differential, leave, holidays, rest days, and attendance excepti
• ons.Establish policies and controls to ensure compliance with labor laws and company policies related to working hours and attenda
• nce.Partner with Operations to optimize workforce scheduling, attendance reporting, and productivity metr
• ics.Ensure accurate integration between timekeeping systems, HRIS, and payroll platfo
• rms.Monitor attendance trends and provide analytics to support workforce planning and operational decision-mak
• ing.Lead initiatives to improve timekeeping accuracy, automation, and employee self-service capabilit

ies.
Compliance & Gover

• nanceEnsure compliance with Philippine labor laws and statutory requirements governing compensation, payroll, benefits, working hours, and leave administra
• tion.Maintain payroll and employee records in accordance with the Data Privacy Act and company poli
• cies.Lead internal and external payroll audits and implement corrective actions where neces
• sary.Develop and maintain policies, standard operating procedures, and governance frameworks for payroll, timekeeping, and Total Rew

ards.
HR Technology & Process Exce

• llenceServe as the business owner for HR systems supporting compensation, payroll, benefits, and timeke
• eping.Lead implementation and optimization of HRIS, payroll, and workforce management sy
• stems.Drive automation, process standardization, and continuous improvement initia
• tives.Ensure system integrity, data quality, and reporting acc

uracy.
Analytics & Re

• portingDeliver executive dashboards and insights on compensation, payroll costs, overtime, attendance, benefits utilization, labor costs, and workforce
• trends.Provide data-driven recommendations to senior leadership on labor costs, workforce optimization, and Total Rewards effecti
• veness.Monitor key metrics such as payroll accuracy, processing timeliness, overtime trends, absenteeism, benefits costs, and employee satisf

action.
Le

• adershipLead and develop teams responsi
• ble for:Comp
• ensation
• Benefit
• sPayrollTim
• ekeepingHR Operations (where app
• licable)Foster a culture of operational excellence, customer service, accountability, and continuous impr
• ovement.Build strong partnerships with HR, Finance, Operations, IT, Legal, and external

vendors.
Preferred E

• xperience12–15+ years of progressive HR experience, including at least 7 years in a leadership role overseeing Total Rewards, Payroll, and Tim
• ekeeping.Experience leading payroll operations for organizations with 2,000+ employees, preferably in the IT-BPM/BPO or shared services
• industry.Strong knowledge of Philippine payroll regulations, taxation, labor laws, and statutory co
• mpliance.Experience with payroll and workforce management platforms such as Workday, SAP SuccessFactors, Oracle HCM, UKG, ADP, Kronos, or similar
• systems.Proven success in driving payroll transformation, automation, and HR operational ex