Director - Revenue Cycle

Discover your 100% YOU with MicroSourcing!

Position: Director - Revenue Cycle
Location: Taguig
Work setup & shift: Onsite | Night shift

Why join MicroSourcing

Youu0027ll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role
As a Director - Revenue Cycle, you will:

• Establish, build, and lead the Philippines-based Revenue Cycle team, including infrastructure setup, hiring key personnel, and defining operational processes.
• Develop and execute the growth strategy for the Revenue Cycle capability while maintaining high standards of delivery quality and performance.
• Oversee day-to-day operations in close collaboration with Huron global operations, particularly teams in the US and India.
• Implement best practices and continuous improvement initiatives to optimize operational efficiency and outcomes.
• Collaborate with cross-shore leadership on workforce planning, team effectiveness, and role definition within a matrixed environment.
• Serve as the primary escalation point for cross-shore project teams, driving timely issue resolution.
• Build strong relationships with global counterparts and stakeholders, acting as a cross-shore ambassador and fostering a one-team culture.
• Coordinate with corporate stakeholders (HR, Talent Acquisition, Learning & Development) to support team needs and administrative requirements.
• Recruit, train, and manage a high-performing team, promoting coaching, mentoring, and structured career path development.
• Develop and manage the division budget, monitor financial performance, and implement corrective actions as needed.
• Ensure compliance with local regulations and industry standards in partnership with local and global stakeholders, identifying and mitigating operational risks.
• Partner with US-based sales teams to pursue growth opportunities, expand the client base, develop new services, and enhance existing offerings.
• Perform other duties and responsibilities as assigned.

What You Need
Non-negotiables

• At least 10 years of experience in Revenue Cycle Management, including 5 years managing RCM operations for US-based clients.
• Minimum of 3 years in a senior leadership role (Director level or higher).
• Bachelor's degree in Business Administration, Healthcare Management, or a related field.
• Strong experience in Revenue Cycle Management operations, including:
  
  • Clinical RCM (Clinical Documentation Improvement/Coding, Utilization Review, Clinical Denials & Appeals) and/or
  • Non-clinical RCM (Insurance Verification/Authorization, voice and customer service functions).
• Hands-on experience with large EMR systems such as Epic, Cerner, or Meditech.
• Proven experience in building a new RCM solution, service line, or team (organic growth).

Preferred skills/expertise

• Experience working in the Philippines RCM industry.
• Master's degree or credential in business, healthcare, or a related field preferred.
• Professional credentials such as MD/RN, CCDS/CDIP, CCS, CPHQ, or CCM preferred.
• Proficiency in RCM software tools and analytics, and strong working knowledge of the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint).
• Familiarity with automation and efficiency tools (e.g., CoPilot) is a plus.
• Proven leadership experience managing teams of 20+ employees, including coaching, mentoring, and performance management.
• Ability to independently lead teams, set project direction, develop key deliverables, escalate risks, and influence stakeholders.
• Strong analytical and critical thinking skills.
• Experience working in a matrixed environment, managing utilization and budgets.
• Excellent written and verbal communication skills, including the ability to create impactful presentations and proposals.
• Demonstrated success managing multiple priorities and building strong cross-functional relationships.

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/
Terms & conditions apply.